Joe Landers Email & Phone Number
Principal Value Consultant @ ServiceNow
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Joe Landers Location
- Broomfield, CO, US
Joe Landers Work
- Principal Value Consultant @ (August 2021 - Present)
- Principal Strategist @ (December 2017 - August 2021)
- Customer Experience Strategist @ (May 2015 - December 2017)
- Client Success Manager @ (March 2012 - April 2015)
- Vendor Manager @ (May 2009 - March 2012)
- Senior Systems Analyst - Contractor @ (April 2007 - December 2008)
- Senior Consultant @ Na Call Center Consulting (April 2007 - December 2008)
- Senior Manager @ Mci Global Outsource Management (January 2002 - January 2004)
- Senior Manager @ McIworldcom and Skytel (January 2000 - January 2002)
- Senior Manager @ (January 1999 - January 2000)
- Technical Support Manager @ (January 1997 - January 1998)
- Supervisor @ (January 1993 - January 1996)
- Manager @
Joe Landers Education
- Villanova University
Certificate (Project Management)
2010-2011 - University of Puget Sound
B.S. (Foreign Languages/International Affairs)
1989-1992
Joe Landers Skills
- Business Strategy
- Strategic Thinking
- Call Center Administration
- Contact Center Management
- Customer Support
- Customer Engagement
- Software as a Service (SaaS)
- Financial Analysis
- Analytical Skills
- Customer Experience
- Strategy
- Business Analysis
- Business Intelligence
- Analysis
- CRM
- Customer Relationship Management (CRM)
- Business Process
- Vendor Management
- Account Management
- Call Centers
- Call Center
- Outsourcing
- BPO
- Contact Centers
- Telecommunications
- Management
- Customer Retention
- Program Management
- Process Improvement
- Cloud Computing
- Training
- Project Management
- Team Leadership
- Leadership
- Cross-functional Team Leadership
- Integration
- Help Desk Support
- Customer Service
- Workforce Management
- Service Delivery
- IT Operations
- Change Management
- IT Service Management
- VoIP
- Technical Support
- Help Desk Management
- IT Management
- PMP
- Microsoft Excel
- Research
- Cross Functional Team Leadership
- Customer Relationship Management
Joe Landers Summary
- Joe Landers, based in Broomfield, CO, US, is currently a Principal Value Consultant at Servicenow. Joe Landers brings experience from previous roles at Servicenow, Oracle and Cricket Wireless. Joe Landers holds a 2010 - 2011 Certificate in Project Management @ Villanova University. With a robust skill set that includes Business Strategy, Strategic Thinking, Call Center Administration, Contact Center Management, Customer Support and more. Joe Landers has 2 emails and 4 mobile phone numbers on RocketReach.
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