Joe Kugler Email & Phone Number
Director of Knowledge and Scalability @ CentralSquare Technologies
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Joe Kugler Location
- Saint Paul, MN, US
Joe Kugler Work
- Director of Knowledge and Scalability @ (November 2020 - Present)
- Senior Manager, Knowledge Management and Self-Help Customer Experience @ (January 2015 - January 2020)
- Director | Self-Help | Web Support @ (January 2009 - January 2015)
- Director | Global Knowledge Management @ (January 2006 - January 2015)
- Director | Global Customer Support @ (January 1999 - January 2015)
- Application Engineer (various) @ (May 1989 - January 1999)
Joe Kugler Education
- UMN Carlson School of Management
Master of Business Administration (Strategy)
- University of Minnesota
Bachelor of Computer Science
Joe Kugler Skills
- Team Management
- Change Management
- Customer Support
- Search
- CX
- Analytical Skills
- Communication
- Interpersonal Skills
- Content Development
- Continuous Improvement
- Enterprise Software
- Management
- Experience Design
- CRM
- Program Management
- Sales Operations
- Project Management
- Strategy
- Integration
- Testing
- Product Management
- Agile Methodologies
- Customer Relationship Management (CRM)
- Web Content Management
- Web Analytics
- Semiconductors
- Technical Support
- ASIC
- Knowledge Management
- IC
- Product Marketing
- Business Process
- Operations Management
- Software Project Management
- Customer Satisfaction
- CRM software
- Analysis
- Call Centers
- Scrum
- Customer Experience
- Customer Engagement
- Information Technology
- Software Implementation
- User Experience Design (UED)
- SaaS
- Salesforce.com
- JIRA
- Computer Hardware
- Leadership
- Cross-functional Team Leadership
- Customer Service
- Training
- Process Improvement
- EDA
- International Management
- Business Process Improvement
- Software as a Service (SaaS)
- New Opportunities
- Customer Retention
- Software
- Java
- Product Development
- Cross Functional Team Leadership
- Limelight
- Product Knowledge
- Social Entrepreneurship
- Design
- Customer Relationship Management Crm
- Managed Markets
- Sales Support
- Knowledge Transfer
- Customer Relationship Management
Joe Kugler Summary
- Joe Kugler, based in Saint Paul, MN, US, is currently a Director of Knowledge and Scalability at CentralSquare Technologies. Joe Kugler brings experience from previous roles at Veritas Technologies LLC and Cadence Design Systems. Joe Kugler holds a Master of Business Administration in Strategy @ UMN Carlson School of Management. With a robust skill set that includes Team Management, Change Management, Customer Support, Search, CX and more. Joe Kugler has 2 emails and 1 mobile phone numbers on RocketReach.
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