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Joe Keight Location
London, GB
Joe Keight Work
Head of Sales Operations @ (November 2014 - Present)
Call Centre Manager @ (November 2010 - March 2014)
Call Centre Manager (UK andEurope) @ (December 2001 - November 2010)
Staff Manager @ (May 1997 - November 2001)
Assistant Purser @ (July 1995 - July 1997)
Retail Manager @ (June 1989 - May 1995)
Joe Keight Education
The University of Kent
Diploma in Management Studies (Business Administration and Management, General)
2001-2002
Joe Keight Skills
Contact Centers
Call Center
BPO
Outsourcing
Call Center Development
Complaint Management
Telemarketing
Change Management
Customer Retention
Customer Satisfaction
Customer Service
Call Routing
Inbound Marketing
Operations Management
Customer Experience
ACD
Contact Center Operations
Call Center Administration
Direct Sales
Contact Center Management
Workforce Management
CRM
Call center start-up
Call Centers
Outsourcing Management
Customer Service Management
Customer Acquisition
Management
Team Leadership
Sales
Team Management
Microsoft Office
Microsoft Excel
Joe Keight Summary
Joe Keight, based in London, GB, is currently a Head of Sales Operations at Tungsten. Joe Keight brings experience from previous roles at PPI Claim Company - Belmont Thornton and P&O Ferries. Joe Keight holds a 2001 - 2002 Diploma in Management Studies in Business Administration and Management, General @ The University of Kent. With a robust skill set that includes Contact Centers, Call Center, BPO, Outsourcing, Call Center Development and more. Joe Keight has 2 emails and 1 mobile phone numbers on RocketReach.
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