Vice President, Operations @ (September 2023 - January 2026)
Vice President of Franchise Operations and Strategic Initiatives - Ubreakifix @ (April 2021 - October 2022)
Vice President of Corporate Store Operations - Ubreakfix @ (July 2019 - August 2021)
Vice President of Operations - Sprint Service and Repair @ (August 2016 - August 2019)
Senior Director of Continuous Improvement - Customer Solutions Division @ (November 2014 - August 2016)
Director of Operations - Customer Care Division @ (August 2012 - November 2014)
Director of Continuous Improvement @ (February 2009 - August 2012)
Lean Six Sigma Master Black Belt @ (September 2006 - February 2009)
Lean Six Sigma Black Belt @ (December 2004 - September 2006)
Project Manager and Systems Analyst @ (June 2002 - December 2004)
Process Engineer @ (March 2001 - June 2002)
Business Process Reengineering Analyst @ (May 2000 - March 2001)
Nuclear Reactor Operator and Electronics Technician @ (March 1992 - December 1997)
Joe Harrison Education
Old Dominion University
Bachelor of Science in Business Administration (Management Information Systems)
Joe Harrison Skills
Leadership
Team Leadership
Change Champion
Leading transformational change
Business Transformation
Strategy
Strategic Leadership
Operational Excellence
Lean Six Sigma
Continuous Improvement
Project Portfolio Management
Mentoring
Financial Planning
P&L Management
Budget Management
Sales
Cross-functional Team Leadership
Team Building
Change Management
Call Center
Insurance
Retail
Manufacturing
Start-ups
Data Analytics
Management
Business Process Re-engineering
Project Management
Financial Services
Process Engineering
Business Analysis
Fleet Operations
Franchising
Client Relations
Business Process Analysis
Customer Escalation Management
Negotiation
Business Process Improvement
Business Relationship Management
Systems Design
Business Systems Analysis
Training & Development
Cross-functional Coordination
Customer Service
Data Analysis
Data Architecture
Coaching
Performance Improvement
Portfolio Management
Six Sigma Black Belt
Business Intelligence (BI)
Customer Operations
Digital Transformation
Franchise Operations
Operations Management
Strategic Planning
Supply Chain Management
Six Sigma
Technology
Data Science
Industrial Engineering
Business Process Re Engineering
Vendor Management
Finance
Process Improvement
Contact Centers
Program Management
Business Process
Cross Functional Team Leadership
Black Belt
Machine Learning
Call Centers
Joe Harrison Summary
Joe Harrison, based in Wilmington, NC, US, is currently a Independent Consultant at Milestone Performance Partners, LLC. Joe Harrison brings experience from previous roles at 101 Mobility and Asurion. Joe Harrison holds a Bachelor of Science in Business Administration in Management Information Systems @ Old Dominion University. With a robust skill set that includes Leadership, Team Leadership, Change Champion, Leading transformational change, Business Transformation and more. Joe Harrison has 1 emails and 1 mobile phone numbers on RocketReach.
Looking for a different Joe Harrison?
Find contact details for 700 million professionals.