Customer Success Lead - Tech and Media and Telecom, Consumer Business and SMB @ MuleSoft
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Joe Ferrante Location
Roswell, GA, US
Joe Ferrante Work
2023 -
now Customer Success Lead - Tech and Media and Telecom, Consumer Business and SMB @
2020 -
now MuleSoft Customer Success Lead - Tech and Media and Telecom, Consumer Business and SMB @
2022 -
2023 High Tech Lead - Customer Success @
2020 -
2022 Director, Customer Success @
2018 -
2020 Senior Director; Success Management @
2016 -
2018 Senior Director, Professional Services; Business Development Office - Quality Lead @
2013 -
2016 Senior Director, Professional Services; Project Management Community Lead @
2012 -
2013 Senior Director, Professional Services; Retail, Footwear and Apparel Delivery Lead @
2010 -
2012 Client Partner, Professional Services @
2007 -
2010 Client Manager, Professional Services @
2002 -
2007 Development Manager, Services Engineering @
1999 -
2002 Business Practice Manager, Professional Services @
1998 -
1999 Implementation Consultant, Professional Services @
Joe Ferrante Education
Georgia Institute of Technology
BNE (Nuclear Engineering)
St. Pius X Catholic High School
Joe Ferrante Skills
Cloud Applications
Integration Platform as a Service (iPaaS)
Continuous Integration and Continuous Delivery (CI/CD)
Application Programming Interfaces (API)
IT Integration
Salesforce.com
MuleSoft Anypoint Platform
Team Building
Quota Achievement
Product Lifecycle Management
PDM
Windchill
CAD
Linux
Enterprise Software
SaaS
Professional Services
Business Development
Project Planning
Program Delivery Management
XML
Product Management
Enterprise Content Management
Program Management
Software Project Management
Management
Solution Selling
Strategy
Consulting
CRM
Product Development
Pro Engineer
Customer Relationship Management (CRM)
Software as a Service (SaaS)
Customer Success
Project Management
Adobe Photoshop
Agile Methodologies
Eclipse
Microsoft Excel
Microsoft Project
Microsoft PowerPoint
Project Management Body of Knowledge (PMBOK)
Career Development
DevOps
Java
Teacher And Student Books
Technology
Planning
Software Project
Phonics
Public Speaking
Retail
Educational Resources
Ebook App
Workforce Planning
English
ICT
Program Delivery
Key Stage 3 Science
Student Literacy
Education Publishing
Digital Resources
Pshe
Product Lifecycle
Enterprise Content
Customer Relationship Management Crm
Software as a Service Saas
Customer Relationship Management
Software as a Service
Joe Ferrante Summary
Joe Ferrante, based in Roswell, GA, US, is currently a Customer Success Lead - Tech and Media and Telecom, Consumer Business and SMB at MuleSoft. Joe Ferrante brings experience from previous roles at Salesforce, MuleSoft and PTC. Joe Ferrante holds a BNE in Nuclear Engineering @ Georgia Institute of Technology. With a robust skill set that includes Cloud Applications, Integration Platform as a Service (iPaaS), Continuous Integration and Continuous Delivery (CI/CD), Application Programming Interfaces (API), IT Integration and more. Joe Ferrante has 3 emails and 2 mobile phone numbers on RocketReach.
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