Joe Fenicle Email & Phone Number
Vice President Contact Center Capabilities @ American Express
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Joe Fenicle Location
- Cave Creek, AZ, US
Joe Fenicle Work
- 2019 -now Vice President Contact Center Capabilities @
- 2011 -2019 Technology Director - Global Call Recording and Speech Analytics @
- 2009 -2011 Technology Director - Accounts Receivable Systems @
- 2006 -2009 Technology Director - Membership Rewards @
Joe Fenicle Education
- University of Phoenix
Master of Business Administration (MBA) (Business Administration and Management, General)
2004 - Chapman University
Master of Education (M.Ed.) (Curriculum and Instruction)
2000 - University of Phoenix
Bachelor of Science (BS) (Information Technology)
1999 - Arizona State University
Bachelor of Arts (BA) (History and Political Science)
1992
Joe Fenicle Skills
- SDLC
- IT Strategy
- Vendor Management
- Business Analysis
- Disaster Recovery
- Requirements Gathering
- Technical Architecture
- IT Management
- Software Project Management
- Enterprise Architecture
- Project Portfolio Management
- PMP
- Requirements Analysis
- Process Improvement
- Program Management
- Business Process Improvement
- Software Development Life Cycle (SDLC)
- Microsoft Excel
- Social Media
- Strategy
- Sales
Joe Fenicle Summary
- Joe Fenicle, based in Cave Creek, AZ, US, is currently a Vice President Contact Center Capabilities at American Express. Joe Fenicle brings experience from previous roles at American Express. Joe Fenicle holds a Master of Business Administration (MBA) in Business Administration and Management, General @ University of Phoenix. With a robust skill set that includes SDLC, IT Strategy, Vendor Management, Business Analysis, Disaster Recovery and more. Joe Fenicle has 2 emails and 4 mobile phone numbers on RocketReach.
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