Custom Printing Manager and Shift Manager @ KINKO'S GRAPHICS CORPORATION (January 1995 - January 1997)
OwnerOwner and operator @ PRO LAWN CARE (January 1989 - January 1995)
Joe Caplan Education
Graduate Parkview High School
Parkview High School
University of Arkansas
Completed two years with A+ and Netplus
Joe Caplan Skills
Call Center
Call Centers
Coaching
Customer Experience
Customer Retention
Customer Satisfaction
Customer Service
Data Analysis
Leadership Development
Management
Mobile Devices
New Business Development
Process Improvement
Project Management
Quality Assurance
Retail
Sales
Team Leadership
Technical Support
Telecommunications
Time Management
Training
Troubleshooting
Vendor Management
Wireless
Joe Caplan Summary
Joe Caplan, based in Little Rock, AR, US, is currently a Customer Service Representative at AT&T Mobility. Joe Caplan brings experience from previous roles at Verizon Wireless, VERIZON WIRELESS (Formerly Alltel Communications), Ellis Infiniti and Alltel. Joe Caplan holds a Graduate Parkview High School. With a robust skill set that includes Call Center, Call Centers, Coaching, Customer Experience, Customer Retention and more. Joe Caplan has 3 emails and 3 mobile phone numbers on RocketReach.
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