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Jody Morris Location
College Station, TX, US
Jody Morris Work
Business Analyst @ (October 2022 - Present)
Service Delivery Manager - Department of Family and Protective Services IT Service Desk @ (February 2017 - November 2021)
Senior Premium Storage Delivery Manager, Global Technology Services @ (October 2006 - October 2016)
TCP Networking Team Lead and Advisory Software Engineer, Global Technology Services @ (October 2000 - October 2006)
Jody Morris Education
Western Governors University
Master of Business Administration - MBA (Business Administration and Management)
Western Governors University
Bachelor of Science (Business Management)
Texas State Technical College Waco
Associate of Applied Science (Computer Science)
Jody Morris Skills
AIX
Account Management
Analytics
Application Support
Apsona
Ascend
Attention to Detail
Business Case Preparation
Business Operations
Business Planning
Business Process Improvement
Business Reviews
C-Level
Client Accounts
Cloud Computing
Coaching
Communication
Conflict Resolution
Consulting
Continuous Improvement
Critical Thinking
Customer Advocacy
Customer Experience
Customer Relationship Management (CRM)
Customer Service
Customer Success
Customer Support
Customer-Focused Service
Data Analysis
Data Manipulation
Disaster Recovery
Enterprise Software
Enterprise Solution Design
Escalations Management
Financial Metrics
Functional Specifications
IBM AIX
IT Service Management
IT Solutions
IT Strategy
ITIL
Incident Management
Innovation Management
Integration
Interpersonal Communication
Key Metrics
Key Performance Indicators
Leadership
Management
Negotiation
Operations Management
People Management
Performance Reviews
Pre-sales
Presentations
Problem Management
Problem Solving
Product Adoption
Professional Services
Project Management
Relationship Development
Reporting
Requirements Analysis
Root Cause Analysis
Salesforce Lightning
Salesforce.com
Salesforce.com Administration
Service Delivery
Shared Services
Software as a Service (SaaS)
Solution Architecture
Stakeholder Management
Storage
Storage Virtualization
Strategic Initiatives
Strategic Planning and Analysis
Strategy Implementation
Team Leadership
Team Performance
Technical Understanding
User Stories
Vendor Management
Virtualization
Voice of the Customer
Workflow Diagrams
Jody Morris Summary
Jody Morris, based in College Station, TX, US, is currently a Business Analyst at The Association of Former Students. Jody Morris brings experience from previous roles at HHSC and IBM. Jody Morris holds a Master of Business Administration - MBA in Business Administration and Management @ Western Governors University. With a robust skill set that includes AIX, Account Management, Analytics, Application Support, Apsona and more. Jody Morris has 4 emails and 5 mobile phone numbers on RocketReach.
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