Jodi Thompson Email & Phone Number
Customer Advocacy Manager- Quality Assurannce @ Subaru of America
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Jodi Thompson Location
- Lindale, TX, US
Jodi Thompson Work
- Customer Advocacy Manager- Quality Assurannce @ (January 2022 - Present)
- Quality Assurance Team Leader @ (May 2016 - February 2022)
- Quality Assurance Supervisor @ (June 2015 - May 2016)
- Customer Care Manager @ (February 2015 - June 2015)
- Agent Performance Manager @ (November 2012 - September 2014)
- Agent Performance Specialist @ (January 2011 - November 2012)
- Customer and Dealer Services Representative @ (November 2006 - January 2011)
- Senior Mortgage Processor @ (October 2003 - February 2006)
- Program Operations Manager @ (March 2001 - November 2002)
- Global Software Support Manger @ (January 1998 - January 2000)
- Manager Passenger Sales, Supervisor Reservation Sales @ (January 1991 - January 1998)
Jodi Thompson Education
- University of Phoenix
Bachelors (Business Management)
2001-2003 - Northern Arizona University
(Elementary Education and Teaching)
1989-1991
Jodi Thompson Skills
- Leadership
- Customer Experience
- Team Building
- BPO
- Human Resources
- Call Center
- Account Management
- Sales
- Customer Retention
- Customer Satisfaction
- Troubleshooting
- Telecommunications
- Vendor Management
- Team Management
- Team Leadership
- Process Improvement
- Quality Assurance
- Strategic Planning
- Strategy
- Workforce Management
- Outlook
- Microsoft Office
- Operations Management
- Contact Centers
- Program Management
- Employee Relations
- Training
- Employee Training
- Interviews
- Customer Service
- Technical Support
- Management
- Teamwork
- Project Management
- Coaching
- Outsourcing
- Call Centers
- Recruiting
- CRM
- Analysis
- Performance Management
Jodi Thompson Summary
- Jodi Thompson, based in Lindale, TX, US, is currently a Customer Advocacy Manager- Quality Assurannce at Subaru of America. Jodi Thompson brings experience from previous roles at Toyota Financial Svc, The Home Depot, US Airways and Working Solutions. Jodi Thompson holds a 2001 - 2003 Bachelors in Business Management @ University of Phoenix. With a robust skill set that includes Leadership, Customer Experience, Team Building, BPO, Human Resources and more. Jodi Thompson has 2 emails and 2 mobile phone numbers on RocketReach.
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