Jochen Schneider Email
Global Head Of Support @ PTV Logistics
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Jochen Schneider Location
- Unlingen, BW, DE
Jochen Schneider Work
- Global Head Of Support @ (January 2026 - Present)
- Coach @ (September 2024 - Present)
- Head of International Customer Service @ (August 2022 - December 2025)
- Head of Global Customer Communication Operations @ (November 2021 - August 2022)
- Senior Consultant Customer Care @ (October 2020 - November 2021)
- Head of Center of Excellence @ (April 2018 - September 2020)
- Senior Global Partner Manager @ (July 2010 - July 2016)
- Customer Service Senior Manager UK and FR @ (August 2007 - January 2009)
- Customer Service Senior Manager Germany @ (August 2005 - July 2007)
- CS Site Operations Manager @ (February 2001 - July 2005)
- Support Services Supervisor @ (October 1999 - February 2001)
- Sales Manager @ (November 1998 - October 1999)
- Operational Event Manager @ (April 1995 - October 1998)
Jochen Schneider Education
- Coaching Up! Ganzheitliche Coaching Akademie 2024-2024
- FAU Erlangen-Nürnberg 1991-1998
- Kreisgymnasium Riedlingen
Jochen Schneider Skills
- E-commerce
- Outsourcing
- Operational Excellence
- KPI
- Voice of the Customer
- Customer Service
- Call Center
- Multilingual
- Customer Experience
- Offshoring
- Customer Satisfaction
- SLA
- Budgeting
- Customer Relations
- E-business
- BPO
- Workforce Management
- IVR
- English
- VOC
- Business Planning
- Call Centers
- Change Management
- Coaching
- Continuous Improvement
- Cross-functional Team Leadership
- Forecasting
- Kaizen
- Key Performance Indicators
- Kontaktzentren
- Leadership
- Management
- Operations Management
- Optimization
- People Management
- Performance Management
- Problem Solving
- Process Improvement
- Process Management
- Product Management
- Program Management
- Projektmanagement
- Quality Management
- Six Sigma
- Start-ups
- Strategic Partnerships
- Strategic Planning
- Strategy
- Team Building
- Team Leadership
- Team Management
- Teamwork
- Vendor Management
- E Business
- E Commerce
- Cross Functional Team
- Start Ups
- Troubleshooting
- Cross Functional Team Leadership
- Key Performance
- Event Planning
Jochen Schneider Summary
- Jochen Schneider, based in Unlingen, BW, DE, is currently a Global Head Of Support at PTV Logistics. Jochen Schneider brings experience from previous roles at Tailored Coaching, BestSecret Group, Marley Spoon and Lidl International. Jochen Schneider holds a 2024 - 2024 Coaching Up! Ganzheitliche Coaching Akademie. With a robust skill set that includes E-commerce, Outsourcing, Operational Excellence, KPI, Voice of the Customer and more. Jochen Schneider has 2 emails on RocketReach.
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