Jochem Naert Email
Head of Customer Care @ Crelan @ Crelan
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Jochem Naert Location
- Ghent, BE
Jochem Naert Work
- 2023 -now Head of Customer Care @ Crelan @
- 2021 -2023 Head of Center of Expertise Client Services BE - Operational Performance Management @
- 2020 -2021 Head of Center of Expertise Client Services Belgium and the Netherlands @
- 2019 -2020 Program manager and Advisory Expert Lead @
- 2018 -2019 Manager ( Circle lead ) Customer Data Management BE @
- 2012 -2018 Site Manager ING Contact Center - Retail Sales GHENT @
- 2010 -2012 Manager Trade Finance Services Operations and Middle office Belgium @
- 2007 -2010 Manager International Payments Brussels @
- 2005 -2007 Manager International Payments Ghent @
- 2003 -2005 Manager Documentary Collections Ghent @
- 2000 -2003 Cell manager of Domestic and Foreign portfolio @
- 1997 -1999 Foreign portfolio -employee @
Jochem Naert Education
- IFBD
(Business model innovation)
2017-2017 - IFBD
(Mini MBA)
2016-2017 - ING Business School
(Manager of managers)
2010-2010 - Mercator Hogeschool Gent 1994-1997
- tielt
Sint Jozefscollege (Latijn Griekse)
Jochem Naert Skills
- Banking
- Trade Finance
- Change Management
- SEPA
- Performance Management
- Operations Management
- People-oriented
- People Skills
- Retail Banking
- SWIFT payments
- Payments
- Commercial Banking
- Operational Efficiency
- People Change
- Team Management
- Process Management
- Process Improvement
- Risk Management
- CRM
- Call Centers
- Stakeholder Management
- People Oriented
Jochem Naert Summary
- Jochem Naert, based in Ghent, BE, is currently a Head of Customer Care @ Crelan at Crelan. Jochem Naert brings experience from previous roles at ING Belgium. Jochem Naert holds a 2017 - 2017 IFBD. With a robust skill set that includes Banking, Trade Finance, Change Management, SEPA, Performance Management and more. Jochem Naert has 2 emails on RocketReach.
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