Jocelyn Lai Email
Assistant Manager, IT Change Management @ FWD Insurance
5 free lookup(s). No credit card required.
If you need more lookups,
subscriptions start at $34 USD/month.
Jocelyn Lai Location
- Kuala Lumpur, MY
Jocelyn Lai Work
- Assistant Manager, IT Change Management @ (May 2021 - Present)
- Platform Engineering Specialist @ (July 2019 - December 2020)
- Change Management Analyst @ (November 2013 - July 2019)
- Change and Release Coordinator @ (April 2011 - October 2013)
- Problem and Change Analyst @ (August 2009 - April 2011)
- Helpdesk Specialist @ (July 2006 - July 2009)
- Helpdesk @ Inter Touch (Docomo) (March 2005 - June 2006)
- Admin @ (July 2004 - January 2005)
Jocelyn Lai Education
- Inti College Malaysia
Bachelor of Arts (B.A. Hons) (Business Information Technology)
2000-2004
Jocelyn Lai Skills
- Incident Management
- CRM
- Testing
- Business Analysis
- SAP
- Business Process
- ITIL v3 Foundations Certified
- Change Management
- Training
- Call Centers
- Service Level Agreements Sla
- Microsoft Excel
- Sla
- ITIL
- Strategy
- Analysis
- Lotus Notes
- IT Service Management
- Databases
- Service Level Agreements
Jocelyn Lai Summary
- Jocelyn Lai, based in Kuala Lumpur, MY, is currently a Assistant Manager, IT Change Management at FWD Insurance. Jocelyn Lai brings experience from previous roles at bp, BP, GSK and IBM. Jocelyn Lai holds a 2000 - 2004 Bachelor of Arts (B.A. Hons) in Business Information Technology @ Inti College Malaysia. With a robust skill set that includes Incident Management, CRM, Testing, Business Analysis, SAP and more. Jocelyn Lai has 1 emails on RocketReach.
Looking for a different Jocelyn Lai?
Find contact details for 700 million professionals.
Others Named Jocelyn Lai
Jocelyn Lai
Global Head of Communications Content
Pittsburgh, PA, US
Jocelyn Lai
Assistant Manager, IT Change Management
Kuala Lumpur, MY
Jocelyn Lai
Geotechnical Engineer
New York, NY, US
Jocelyn Lai
Senior Manager
Singapore
Top FWD Insurance Employees
Candy Goh
Group Vice President
Singapore
G2 Crowd Trusted
300K+ Plugin Users
© 2026 RocketReach.co