2008 -
2014 Customer Care Manager @ Patient Placement Systems
2005 -
2008 Application Analyst and Customer Liaison Supervisor @
2004 -
2005 CO-OP: Network Support Services @
2001 -
2004 Lead Health Associate @ Fulton County Health Department
Jocelyn Harris Education
Southern Polytechnic State University
MS (Information Technology)
2005
-
2006
Georgia State University - J. Mack Robinson College of Business
BBA (Computer Information Systems)
2002
-
2004
Jocelyn Harris Skills
Customer Experience
Customer Retention
Customer Engagement
Customer Relationship Management (CRM)
Service Desk Management
Customer Satisfaction
Budget Oversight
Business Process Improvement
Healthcare Information Technology
Agile Methodologies
Healthcare
Business Analysis
Customer Service
C#
Management
Integration
Leadership
Team Building
SQL
Analysis
Project Management
Microsoft Excel
Troubleshooting
Jocelyn Harris Summary
Jocelyn Harris, based in Atlanta, GA, US, is currently a Executive Director, Customer Success at Care Logistics. Jocelyn Harris brings experience from previous roles at Care Logistics and Patient Placement Systems. Jocelyn Harris holds a 2005 - 2006 MS in Information Technology @ Southern Polytechnic State University. With a robust skill set that includes Customer Experience, Customer Retention, Customer Engagement, Customer Relationship Management (CRM), Service Desk Management and more. Jocelyn Harris has 2 emails and 1 mobile phone numbers on RocketReach.
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