Joao Rocco Email & Phone Number
Global Senior Vice President, Customer Experience and Insights @ Grand Mercure Hotel
Joao Rocco's Location
Paris, FR
Joao Rocco's Work
- Global Senior Vice President, Customer Experience and Insights @ Grand Mercure Hotel
- Global Senior Vice President, Luxury Brands @ Grand Mercure Hotel
- Global Senior Vice President, Customer Experience @ Grand Mercure Hotel
- Vice President and Global Brand Leader - Sofitel Legend, Sofitel, SO and @ Grand Mercure Hotel
- Global Vice President, Brand Experience, Luxury and Premium Brands @ Grand Mercure Hotel
- Vice President, Guest Experience, Sofitel Luxury Hotels Worldwide @ Grand Mercure Hotel
- EMBA @ ESSEC Business School
- Directeur, Internal Branding and Brand Training, Luxury and Lifestyle Brands @ Starwood Hotels & Resorts Worldwide, Inc.
- Directeur Grands Comptes, Global Account Management @ Carlson Wagonlit Travel
- Responsable de Ventes Grands Comptes @ Carlson Wagonlit Travel
Joao Rocco's Education
- ESSEC Business School
Master of Business Administration (M.B.A.) (Major in International Business & Luxury Brand Management)
2011 - 2012 - Northwestern University
Certificate (Customer Experience & Innovation)
2021 - 2021 - Reach Personal Branding, New York
Certificate (Personal Branding)
2011 - 2011
- UCLA Anderson School of Management
Strategic Brand Management - EMBA exchange program 2011 (Grade A)
2011 - 2011 - INSEAD
Strategic Planning and Execution for Luxury Hospitality Brands
2008 - 2008 - Dale Carnegie Training
Certificate (Dale Carnegie Personal Development Programme)
2006 - 2006 - Pontifícia Universidade Católica do Rio Grande do Sul
Maitrise (Communication et Publicité)
1989 - 1994 - AFS Intercultural Programs USA
High School (Exchange Student - Classe Premiere Litteraire)
1989 - 1990
Joao Rocco's Skills
- Public Speaking
- Brand Development
- People Management
- Sales
- Voice of the Customer Analysis
- Airline Industry
- Multilingual
- Corporate Branding
- Training and Development
- Luxury Hospitality
Joao Rocco's Summary
Joao Rocco, based in Paris, FR, is currently a Global Senior Vice President, Customer Experience and Insights at Accor, bringing experience from previous roles at Accor. Joao Rocco holds a 2011 - 2012 Master of Business Administration (M.B.A.) in Major in International Business & Luxury Brand Management @ ESSEC Business School. With a robust skill set that includes Public Speaking, Brand Development, People Management, Sales, Voice of the Customer Analysis and more, Joao Rocco contributes valuable insights to the industry. Joao Rocco has 3 mobile phone numbers on RocketReach.
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