Interim Chief Operating Officer @ (January 2025 - October 2025)
Chief Operating Officer @ (May 2018 - January 2025)
Interim Chief Executive Officer @ (May 2024 - November 2024)
Acting Chief Executive Officer @ (April 2023 - November 2024)
Executive Director of Operations @ (November 2014 - April 2018)
Acting Head of Professional Standards @ Chartered Banker Institute (October 2013 - November 2014)
Head of Professional Standards Operations @ (March 2012 - October 2013)
Senior Manager @ (October 2002 - August 2011)
Training and Development Manager @ GE Capital Woodchester (March 1992 - October 2002)
Advertising and Market Research @ Scottish Television (September 1989 - March 1992)
Joanne Murphy Education
Bangor University
Master of Business Administration (MBA) (Chartered Banker (Banking, Corporate, Finance, HR and Regulation))
2014-2016
St Lukes High School 1983-1989
Joanne Murphy Skills
Executive Management
Finance
Thought Leadership
Business Strategy
Culture Change
Large Scale Business Transformation
Banking
Change Management
Performance Management
Retail Banking
Strategy
Financial Services
Strategic Planning
Credit Risk
Operational Risk
Customer Experience
Sales
Portfolio Management
Financial Risk
New Business Development
Business Development
Continuous Improvement
Operations Management
Sales Management
Marketing Strategy
Financial Analysis
Project Management
Customer Acquisition
Business Planning
Business Process Improvement
Marketing
Stakeholder Management
Relationship Management
Coaching
Team Leadership
Employee Engagement
Performance Improvement
Leadership
People Management
Negotiation
Business Relationship Management
Team Building
Customer Service
Strategic Leadership
Workshop Facilitation
Process Improvement
Change
Compliance
Human Resources (HR)
Risk Management
Joanne Murphy Summary
Joanne Murphy, based in Glasgow, GB, is currently a Chief Operating Officer at Scotwest Credit Union. Joanne Murphy brings experience from previous roles at Scotwest Credit Union and The Chartered Banker Institute. Joanne Murphy holds a 2014 - 2016 Master of Business Administration (MBA) in Chartered Banker (Banking, Corporate, Finance, HR and Regulation) @ Bangor University. With a robust skill set that includes Executive Management, Finance, Thought Leadership, Business Strategy, Culture Change and more. Joanne Murphy has 2 emails on RocketReach.
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