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Joanne Davidson Location
Glasgow, GB
Joanne Davidson Work
2020 -now Director of Policy @
2018 -2020 Head of Policy and Innovation @
2016 -2018 Head of Operations @
2015 -2016 Consultant @
2009 -2015 Director, Public Services @
2008 -2009 Commercial Director @ The Listening Company
2007 -2008 Client Services Director @ The essentiagroup
2005 -2007 Client Services Controller @ The essentiagroup
2004 -2005 Business Unit Controller @ The essentiagroup
2002 -2005 Account Manager @ The essentiagroup
1999 -2002 Account Executive @ The essentiagroup
Joanne Davidson Education
The University of Glasgow 1993-1997
Joanne Davidson Skills
Contact Centers
Outsourcing
BPO
Call Centers
Service Delivery
Stakeholder Management
Account Management
Team Leadership
Performance Management
Public Sector
Workforce Management
Customer Experience
Business Process Improvement
Inbound Marketing
Team Management
Business Transformation
Strategy
Offshoring
Public Relations
Customer Service
Research
Joanne Davidson Summary
Joanne Davidson, based in Glasgow, GB, is currently a Director of Policy at Edinburgh Chamber of Commerce. Joanne Davidson brings experience from previous roles at Edinburgh Chamber of Commerce, SPINDL LTD and Serco. Joanne Davidson holds a 1993 - 1997 The University of Glasgow. With a robust skill set that includes Contact Centers, Outsourcing, BPO, Call Centers, Service Delivery and more. Joanne Davidson has 2 emails on RocketReach.
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