Joanna Śpiak Email
Head of Client Services @ Droids On Roids
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Joanna Śpiak Location
- Wrocław, PL
Joanna Śpiak Work
- 2026 -now Head of Client Services @
- 2025 -2026 Manager, Client Services Department @
- 2023 -2025 Customer Success Team Lead @
- 2021 -2023 Account Management and Customer Success Team Lead @
- 2019 -2021 Senior Account Manager @
- 2018 -2019 Business Development Representative @
- 2016 -2017 design | branding | strategy @
- 2015 -2015 International Mobility Service Consultant @
Joanna Śpiak Education
- Università degli Studi di Milano-Bicocca
(Global communication / Account Management)
2017-2018 - Wroclaw University of Economics and Business
Master's degree (International Management)
2016-2018 - University of Wroclaw
Master's degree (Communication design)
2015-2017 - Wroclaw University of Economics and Business
Bachelor's degree (Logistics)
2012-2015 - Executive Business School of Cyprus
(Business Management)
2014
Joanna Śpiak Skills
- Zarządzanie zespołem
- Wsparcie klienta
- Wdrażanie nowych pracowników
- Budowanie relacji
- Tworzenie możliwości sprzedażowych
- Procesy
- Mapowanie procesów biznesowych
- Retention Strategies
- Strategic Accounts
- Executive Relationships
- Komunikacja strategiczna
- Customer Journey Management
- Zaangażowanie klienta
- Doświadczenie klienta
- Technology trends
- process efficiency
- Umiejętności organizacji
- Zarządzanie kryzysowe
- Optymalizacja procesu
- Obsługa klienta
Joanna Śpiak Summary
- Joanna Śpiak, based in Wrocław, PL, is currently a Head of Client Services at Droids On Roids. Joanna Śpiak brings experience from previous roles at Droids On Roids and Monterail. Joanna Śpiak holds a 2017 - 2018 Università degli Studi di Milano-Bicocca. With a robust skill set that includes Zarządzanie zespołem, Wsparcie klienta, Wdrażanie nowych pracowników, Budowanie relacji, Tworzenie możliwości sprzedażowych and more. Joanna Śpiak has 1 emails on RocketReach.
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