Joanna Gray Email & Phone Number
Head of Customer Operations, Product and Technology @ Zuora
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Joanna Gray Location
- California, United States
Joanna Gray Work
- Head of Customer Operations, Product and Technology @ (July 2025 - Present)
- Head of Enterprise Quality Assurance @ (February 2025 - June 2025)
- Senior Director, Customer Success @ (January 2024 - March 2025)
- Senior Director, Global Services @ (May 2021 - January 2024)
- Director Global Services @ (November 2019 - May 2021)
- Senior Manager Global Services @ (November 2018 - October 2019)
- Regional Manager Solution Architecture @ (January 2017 - October 2018)
- Senior Solutions Architect @ (May 2016 - January 2017)
- Solution Architect @ (June 2014 - May 2016)
- Senior Business Analyst @ (May 2012 - June 2014)
- Product Manager @ Convergys (April 2010 - May 2012)
- Solutions Consultant @ Convergys (October 2008 - September 2010)
- Senior Solutions Manager @ (January 2008 - October 2008)
- Senior Service Delivery Manager @ (June 2007 - December 2007)
- Senior Service Delivery Manager @ (March 2004 - June 2007)
- Test Manager @ (April 1999 - February 2004)
- Graduate Support Engineer @ Nortel (September 1997 - April 1999)
Joanna Gray Education
- De Montfort University
Bachelor of Engineering (BEng) (Electrical and Electronics Engineering)
1993-1997 - Norfolk College of Arts and Technology
(BTEC Electrical and Electronic Engineering)
1991-1993
Joanna Gray Skills
- Telecommunications
- Solution Architecture
- Pre-sales
- Business Analysis
- Integration
- Requirements Analysis
- Vendor Management
- Software Project Management
- CRM
- Project Management
- Service Delivery
- IT Service Management
- Program Management
- Agile Methodologies
- Outsourcing
- Management
- SaaS
- Software Development
- SDLC
- Project Delivery
- Enterprise Architecture
- Testing
- Requirements Gathering
- Business Process
- PMP
- Product Management
- Product Offerings
- Pre Sales
- Microsoft Office
- Customer Service
- Business Development
- Software Project
- Microsoft Excel
- Research
Joanna Gray Summary
- Joanna Gray, based in California, United States, is currently a Head of Customer Operations, Product and Technology at Zuora. Joanna Gray brings experience from previous roles at Zuora. Joanna Gray holds a 1993 - 1997 Bachelor of Engineering (BEng) in Electrical and Electronics Engineering @ De Montfort University. With a robust skill set that includes Telecommunications, Solution Architecture, Pre-sales, Business Analysis, Integration and more. Joanna Gray has 2 emails and 1 mobile phone numbers on RocketReach.
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