Joanna Gray Email & Phone Number
Head of Customer Operations, Product and Technology @ Zuora
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Joanna Gray Location
- California, United States
Joanna Gray Work
- 2025 -now Head of Customer Operations, Product and Technology @
- 2025 -2025 Head of Enterprise Quality Assurance @
- 2024 -2025 Senior Director, Customer Success @
- 2021 -2024 Senior Director, Global Services @
- 2019 -2021 Director Global Services @
- 2018 -2019 Senior Manager Global Services @
- 2017 -2018 Regional Manager Solution Architecture @
- 2016 -2017 Senior Solutions Architect @
- 2014 -2016 Solution Architect @
- 2012 -2014 Senior Business Analyst @
- 2010 -2012 Product Manager @ Convergys
- 2008 -2010 Solutions Consultant @ Convergys
- 2008 -2008 Senior Solutions Manager @
- 2007 -2007 Senior Service Delivery Manager @
- 2004 -2007 Senior Service Delivery Manager @
- 1999 -2004 Test Manager @
- 1997 -1999 Graduate Support Engineer @ Nortel
Joanna Gray Education
- De Montfort University
Bachelor of Engineering (BEng) (Electrical and Electronics Engineering)
1993-1997 - Norfolk College of Arts and Technology
(BTEC Electrical and Electronic Engineering)
1991-1993
Joanna Gray Skills
- Telecommunications
- Solution Architecture
- Pre-sales
- Business Analysis
- Integration
- Requirements Analysis
- Vendor Management
- Software Project Management
- CRM
- Project Management
- Service Delivery
- IT Service Management
- Program Management
- Agile Methodologies
- Outsourcing
- Management
- SaaS
- Software Development
- SDLC
- Project Delivery
- Enterprise Architecture
- Testing
- Requirements Gathering
- Business Process
- PMP
- Product Management
- Product Offerings
- Pre Sales
- Microsoft Office
- Customer Service
- Business Development
- Software Project
- Microsoft Excel
- Research
Joanna Gray Summary
- Joanna Gray, based in California, United States, is currently a Head of Customer Operations, Product and Technology at Zuora. Joanna Gray brings experience from previous roles at Zuora. Joanna Gray holds a 1993 - 1997 Bachelor of Engineering (BEng) in Electrical and Electronics Engineering @ De Montfort University. With a robust skill set that includes Telecommunications, Solution Architecture, Pre-sales, Business Analysis, Integration and more. Joanna Gray has 2 emails and 1 mobile phone numbers on RocketReach.
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