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Joan Y Location
Singapore
Joan Y Work
Divisional IT Manager and Head of IT @ (November 2012 - Present)
IT Manager @ Starbucks Coffee Singapore (August 2010 - October 2012)
AIS Manager @ McDonald's (January 1993 - July 2010)
Joan Y Skills
Amazon Web Services (AWS)
Artificial Intelligence (AI)
Business Analysis
Business Intelligence (BI)
Business Process Improvement
CRM
Cloud Computing
Coaching
Customer Service
Cybersecurity
Data Analytics
Data Governance
Data Management
Data Visualization
Digital Transformation
Eloqua
Food
Food
Food Industry
IT Governance
IT Project & Program Management
IT Service Delivery
IT Service Management
IT Strategy
ITIL
ITIL Certified
Inventory Management
Lean Six Sigma
Management
Microsoft Azure
Microsoft Dynamics CRM
Microsoft Power BI
Office 365
Operations Management
Oracle CRM
PMP
PRINCE2
Project Management
Project Portfolio Management
Robotic Process Automation (RPA)
SAP HANA
Service Delivery Management
Vendor Management
Workflow Management
Joan Y Summary
Joan Y, based in Singapore, is currently a Divisional IT Manager and Head of IT at FJ Benjamin Singapore Pte Ltd. Joan Y brings experience from previous roles at Starbucks Coffee Singapore and McDonald's. With a robust skill set that includes Amazon Web Services (AWS), Artificial Intelligence (AI), Business Analysis, Business Intelligence (BI), Business Process Improvement and more.
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