Joan Njuguna's Location
Kenya
Joan Njuguna's Work
Joan Njuguna's Education
Direct Channel Academy (South Africa
certificate in Contact centre agent training (Contact Centre)
Direct Channel Academy (South Africa
Train the Trainer certificate (Business Process Outsourcing)
Joan Njuguna's Skills
Joan Njuguna's Summary
Joan Njuguna, based in Kenya, is currently a Head Of Customer Experience at Chloride Exide Limited, bringing experience from previous roles at Sidian Bank, M-KOPA Solar, Equity Group Holdings and Direct Channel Holdings (PTY) LTD. Joan Njuguna holds a certificate in Contact centre agent training in Contact Centre @ Direct Channel Academy (South Africa. With a robust skill set that includes New Business Development, Call Center, Contact Centre, Workforce Management, Customer Experience and more, Joan Njuguna contributes valuable insights to the industry. Joan Njuguna has 2 emails on RocketReach.