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Joan Murphy Location
Levittown, PA, US
Joan Murphy Work
Project Manager @ Sykes (February 2010 - Present)
Project Manager @ Sykes (January 1988 - February 2010)
Joan Murphy Skills
BPO
Business Analysis
Business Intelligence
Business Process Improvement
CRM
Call Center
Call Centers
Change Management
Coaching
Cross-functional Team Leadership
Customer Experience
Customer Satisfaction
Leadership
Management
Offshoring
Operations Management
Outsourcing
Performance Management
Process Improvement
Project Management
Quality Assurance
SDLC
Service Delivery
Strategy
Team Management
Telecommunications
Training
Transition Management
Vendor Management
Workforce Management
Microsoft Office
Strategic Planning
Cross Functional Team
Customer Service
Project Planning
Business Process
Program Management
Cross Functional Team Leadership
Joan Murphy Summary
Joan Murphy, based in Levittown, PA, US, is currently a Project Manager at Sykes. Joan Murphy brings experience from previous roles at Sykes. With a robust skill set that includes BPO, Business Analysis, Business Intelligence, Business Process Improvement, CRM and more. Joan Murphy has 3 emails on RocketReach.
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