Joan Cooper Email
Contact Centre Manager, Customer Service and Admin @ Adrian Flux Careers
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Joan Cooper Location
- Norwich, England, GB
Joan Cooper Work
- 2017 -now Contact Centre Manager, Customer Service and Admin @
- 2010 -now Customer Service Development Manager @
- 2001 -2010 PA and ADB Unit Manager @
- 1998 -2001 Team Manager, Client 1st and IFA 1st Contact Centre @
- 1997 -1998 Development Officer @ Great Eastern Housing Group
- 1987 -1997 Executive Assistant @
Joan Cooper Education
- Broughton High school for Girls (BHS) 1966-1972
Joan Cooper Skills
- Management
- Customer Experience
- Call Centers
- Change Management
- Customer Retention
- Workflow Management
- Performance Management
- Team Management
- Contact Centers
- Insurance
- Process Improvement
- People Management
- Coaching
- Business Analysis
Joan Cooper Summary
- Joan Cooper, based in Norwich, England, GB, is currently a Contact Centre Manager, Customer Service and Admin at Adrian Flux Insurance Services. Joan Cooper brings experience from previous roles at Swinton Insurance, NORWICH UNION LIFE & PENSIONS LIMITED and Great Eastern Housing Group. Joan Cooper holds a 1966 - 1972 Broughton High school for Girls (BHS). With a robust skill set that includes Management, Customer Experience, Call Centers, Change Management, Customer Retention and more. Joan Cooper has 3 emails on RocketReach.
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