Joan Clark Email & Phone Number
Workforce Manager @ The Knot Worldwide
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Joan Clark Location
- United States
Joan Clark Work
- Workforce Manager @ (June 2026 - Present)
- Senior Manager Workforce Management Scheduling and Planning @ (January 2022 - October 2025)
- Former Senior Manager, Workforce Management Scheduling and Planning @ (January 2022 - October 2025)
- Senior Workforce Planning Consultant @ (December 2016 - February 2022)
- Workforce Optimization Reporting Consultant @ (April 2015 - February 2022)
- Workforce Management Planning Assistant Manager @ (January 2007 - April 2015)
- Senior Business Operations Analyst @ Washington Mutual Bank (May 2004 - January 2007)
- Scheduling Coordinator @ The Mark Travel Corporation (August 1999 - May 2004)
Joan Clark Education
- University of Wisconsin-Milwaukee
Undergraduate Studies (Social Work)
Joan Clark Skills
- Access
- Airline Reservations
- Back Office Operations
- Business Process Outsourcing (BPO)
- Call Centers
- Capacity Planning
- Coaching & Mentoring
- Contact Center Management
- Contact Center Operations
- Cross-functional Collaborations
- Customer Experience
- Customer Satisfaction
- Customer Service
- Data Analysis
- Data Reporting
- Financial Planning
- Forecasting
- Genesys
- Hotel Booking
- Interactive Voice Response (IVR)
- Inventory Management
- Leadership
- Life Insurance
- Management
- Microsoft Excel
- Microsoft Office
- Microsoft Power BI
- Microsoft Word
- Mortgage Servicing
- Outlook
- Planning & Scheduling
- PowerPoint
- Print Operations
- Problem Solving
- Process Improvement
- Process Scheduler
- Project Management
- Project Planning
- Reporting
- Retail
- Software as a Service (SaaS)
- Staffing Analysis
- Staffing Coordination
- Strategic Planning
- Team Building
- Team Leadership
- Time Management
- Training
- Travel Management
- Vendor Management
- Workforce Management
- Workforce Planning
Joan Clark Summary
- Joan Clark, based in United States, is currently a Workforce Manager at The Knot Worldwide. Joan Clark brings experience from previous roles at Zendesk and Northwestern Mutual. Joan Clark holds a Undergraduate Studies in Social Work @ University of Wisconsin-Milwaukee. With a robust skill set that includes Access, Airline Reservations, Back Office Operations, Business Process Outsourcing (BPO), Call Centers and more. Joan Clark has 1 emails and 4 mobile phone numbers on RocketReach.
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