Joachim Coste Email & Phone Number
Senior strategist - customer experience and customer service @ après-demain studio // Customer experience strategy
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Joachim Coste Location
- Montreal, QC, CA
Joachim Coste Work
- Senior strategist - customer experience and customer service @ (May 2026 - Present)
- Consultant | Customer experience design and transformation @ Indépendant (December 2025 - Present)
- Machine Learning Product and Solution Delivery Manager @ (February 2025 - November 2025)
- Manager - Customer Experience Consulting @ (November 2020 - January 2025)
- Management Consultant - Utilities Customer Experience @ (June 2017 - November 2020)
- Brand Strategist @ (October 2015 - June 2017)
- Manager, Partnerships and Analytics @ (March 2014 - September 2015)
- Junior Partnerships Manager @ Mediative (July 2013 - March 2014)
- Financial Analyst @ Mediative (January 2012 - March 2014)
- Publisher Relations Analyst @ Mediative (May 2011 - July 2011)
- Brand Ambassador @ Samsung Telecommunications America (August 2010 - November 2010)
- Waiter and barista @ Various coffee shops (May 2007 - July 2009)
- Volunteer Journalist @ GoodGame (July 2006 - August 2008)
Joachim Coste Education
- HEC Montréal
B.B.A (Finance)
2008-2011 - City University of Hong Kong
Exchange Semester (B.B.A. Finance)
2009-2009
Joachim Coste Skills
- Experience Design
- Operations Management
- Product Management
- Customer Experience
- Financial Modeling
- Strategic Partnerships
- Microsoft Excel
- Anametrix
- Microsoft SQL Server
- Digital Marketing
- Entrepreneurship
- Salesforce.com
- Client Presentation
- Social Media
- Microsoft Office
- Online Advertising
- Marketing
- Marketing Research
- Project Management
- Marketing Communications
- Analysis
- Process Modeling
- comScore
- Client Presentations
- Digital Media
- Ad Exchanges
- RTB
- Marketing Strategy
- Strategy
- AI Strategy
- Brand Strategy
- Contact Center Strategy
- Customer Journeys
- Customer Service Operations
- Gorgias
- Machine Learning
- Operations Research
- Service Design
- Strategic Roadmaps
- Voice of the Customer
- Public Speaking
- Advertising
- Microsoft Word
- Editing
- Yellow Pages
Joachim Coste Summary
- Joachim Coste, based in Montreal, QC, CA, is currently a Senior strategist - customer experience and customer service at après-demain studio | stratégie d'expérience client (CX). Joachim Coste brings experience from previous roles at Indépendant, IVADO Labs and Accenture. Joachim Coste holds a 2008 - 2011 B.B.A in Finance @ HEC Montréal. With a robust skill set that includes Experience Design, Operations Management, Product Management, Customer Experience, Financial Modeling and more. Joachim Coste has 2 emails on RocketReach.
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