Jo Watson Email & Phone Number
Director, Client Experience Insight @ HSBC
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Jo Watson Location
- Harpenden, GB
Jo Watson Work
- 2026 -now Director, Client Experience Insight @
- 2024 -2026 Global Head of Research @
- 2020 -2024 Global Head of Design Research @
- 2017 -2020 Sr. User Research lead - Alexa shopping @
- 2014 -2017 Independent Consultant @
- 2014 -2017 Independent consultant @ Nuanced Ltd
- 2014 -2016 User Research Consultant @
- 2014 -2015 Independent consultant @
- 2009 -2014 Director, Design Intelligence @
- 2009 -2009 Freelance Consultant @ (Self-Employed)
- 2008 -2008 Human Factors Specialist @
- 2005 -2009 Human Factors Specialist and Project Lead @
- 2003 -2005 Research Associate, Product Development and Evaluation @ RNID
- 2002 -2003 Research Assistant, Department of information Systems and Computing @
- 2001 -2002 Research Assistant, Department of Pyschology @
Jo Watson Education
- University of Portsmouth
BSc (Hons) (BSc (Hons), Psychology)
1998-2001
Jo Watson Skills
- UX Research
- Team Leadership
- Coaching
- Project Management
- Change Management
- Design Intelligence
- Customer Insight
- Ethnography
- Qualitative Research
- Data Analysis
- Human Factors
- Cognitive Psychology
- Usability
- Empathy
- Emerging Trends
- Design Strategy
- Digital Strategy
- Service Design
- Experience Design
- Product Innovation
- User Experience
- Innovation Consulting
- Design Thinking
- Information Architecture
- User Experience Design
- Concept Development
- Innovation
- Brand Development
- User Research
- Human Computer Interaction
- Accessibility
- Interaction Design
Jo Watson Summary
- Jo Watson, based in Harpenden, GB, is currently a Director, Client Experience Insight at HSBC. Jo Watson brings experience from previous roles at HSBC, Amazon and Made by Many. Jo Watson holds a 1998 - 2001 BSc (Hons) in BSc (Hons), Psychology @ University of Portsmouth. With a robust skill set that includes UX Research, Team Leadership, Coaching, Project Management, Change Management and more. Jo Watson has 2 emails and 1 mobile phone numbers on RocketReach.
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