Jo Sims Email & Phone Number
Principle Customer Success Account Manager @ Microsoft
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Jo Sims Location
- Newmarket, GB
Jo Sims Work
- 2022 -now Principle Customer Success Account Manager @
- 2022 -2022 Resources Manager @
- 2020 -2022 Senior Director - Global Head of Project Delivery and Customer Support @
- 2017 -2020 Head of Projects and Development @
- 2016 -2020 Head of Project Management (UK) and PMO @
- 2014 -2016 Senior Project Manager @
- 2006 -2014 Project Manager progressing to Senior Project Manager @
- 2003 -2006 Customer Support Centre Manager @
- 2002 -2003 Project Planner @ Philips Business Communications
- 2000 -2002 Senior Project Co-ordinator @ Philips Business Communications
- 1997 -2000 Project Co-ordinator @ Philips Business Communcations
- 1995 -1997 Dealer Co-ordinator @ Philips Business Communications
- 1992 -1995 Bank Clerk @
Jo Sims Education
- Castle Manor - Haverhill 1992-1994
- East Anglia
Jo Sims Skills
- Unified Communications
- Customer Service
- Software Documentation
- Process Improvement
- Project Management
- Engineering
- Project Execution
- Documentation
- Project Coordination
- Planning
- Call Center
- Project Implementation
- Project Delivery
- Project Planning
- MS Project
- Call Centers
- Customer Relations
- Telecommunications
- Customer Satisfaction
- PRINCE2
- VoIP
- Contact Centers
- Management
- Team Building
- Team Leadership
- IVR
- ACD
- Video Conferencing
- CTI
- Technical Support
- SIP
- Pre-sales
- Service Delivery
- Integration
- CRM
- IP
- Data Center
- Managed Services
- IT Service Management
- IT Management
- Cloud Computing
- Outsourcing
- Leadership
- Vendor Management
- ITIL
- System Deployment
- Enterprise Architecture
- Professional Services
- IT Strategy
- Service Management
- Microsoft Word
- Research
- Pre Sales
Jo Sims Summary
- Jo Sims, based in Newmarket, GB, is currently a Principle Customer Success Account Manager at Microsoft. Jo Sims brings experience from previous roles at Ministry of Justice UK, LoopUp and Modality Systems. Jo Sims holds a 1992 - 1994 Castle Manor - Haverhill. With a robust skill set that includes Unified Communications, Customer Service, Software Documentation, Process Improvement, Project Management and more. Jo Sims has 3 emails and 3 mobile phone numbers on RocketReach.
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