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Jo Schofield Location
Sevenoaks, GB
Jo Schofield Work
VP, Customer @ (July 2025 - Present)
Director, Global Customer Operations @ (December 2024 - August 2025)
Director of Customer EMEA @ (September 2023 - November 2024)
Founding Member @ (February 2023 - January 2024)
VP of Customer Success @ (October 2022 - September 2023)
Director of Customer Success @ (January 2022 - October 2022)
Director Global Customer Excellence @ (December 2020 - January 2022)
Director Customer Excellence @ (May 2020 - December 2020)
Head of Professional Services @ (June 2017 - April 2020)
Business Unit Head - Customer Communication Management @ (August 2015 - May 2017)
Programme Manager @ (July 2014 - July 2015)
Project Solutions Manager @ (October 2012 - June 2014)
Project Manager @ (September 2010 - October 2012)
Trainer and Instructional Developer @ (March 2009 - August 2010)
Training Consultant @ (March 2004 - September 2005)
Training Manager @ (April 2003 - March 2004)
Trainer @ (October 2001 - April 2003)
Sales and Marketing Assistant @ (April 1999 - January 2001)
Personal Assistant to Managing Director @ CF Tulley Associates (January 1998 - January 1999)
Administration for Director @ CF Tulley Associates (July 1997 - December 1997)
Trainer and Assistant to Customer Support @ Burco Business Sols (January 1997 - July 1997)
Jo Schofield Education
Chisipite Senior School 1990-1995
Digglefold Junior School 1983-1989
Jo Schofield Skills
Account Management
Agile Methodologies
Agile Project Management
Banking
Business Analysis
Business Process
Business Process Improvement
Business Strategy
Change Management
Customer Relationship Management (CRM)
Digital onboarding
Document Management
Email
Email Management
Executive Management
Fraud Prevention
IT Strategy
Identity Verification
Integration
Leadership
Management
Microsoft Office
Omni channel
Operations Management
PMP
People Development
People Management
Process Improvement
Professional Services
Program Management
Project Delivery
Project Management
Requirements Analysis
Risk Management
SQL
Software Development
Software Development Life Cycle (SDLC)
Software Project Management
Software as a Service (SaaS)
Stakeholder Management
Strategy
TAP
Team Leadership
Team Management
Trainer Qualification
Training
UK Qualification
Waterfall Project Management
organisational skills
Jo Schofield Summary
Jo Schofield, based in Sevenoaks, GB, is currently a VP, Customer at Certn. Jo Schofield brings experience from previous roles at Certn, IDVerse - An OCR Labs Company, Chief and Veriff. Jo Schofield holds a 1990 - 1995 Chisipite Senior School. With a robust skill set that includes Account Management, Agile Methodologies, Agile Project Management, Banking, Business Analysis and more. Jo Schofield has 2 emails and 2 mobile phone numbers on RocketReach.
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