Jo R. Email
Customer Success Manager @ ClubReady, LLC
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Jo R. Location
- Los Angeles, CA, US
Jo R. Work
- Customer Success Manager @ (February 2025 - Present)
- Client Experience Specialist @ (February 2024 - February 2025)
- Senior Customer Success Specialist @ (June 2023 - February 2024)
- Customer Success Specialist-T1 and CR Connect (formerly Aurora) Team (Club ReadyLLC) @ (December 2022 - June 2023)
- Senior Account Manager-Aurora MMS sales division-Xpo brands @ (February 2021 - December 2022)
- Remote General Manager and Independent Consultant @ (December 2022 - May 2024)
- General Manager Operations @ (August 2019 - December 2020)
- General Manager @ (December 2017 - August 2019)
Jo R. Education
- Professional & Executive Development - Harvard Division of Continuing Education
Facebook Digital and Social Media Marketing Certificate (BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES)
2021 - South Florida College of Public Health
Masters Health Services-2 year program (Masters Health Services-2 year program)
- University of South Florida
Bachelor's degree (Psychology/Sociology)
Jo R. Skills
- Account Management
- Advertising Sales
- Analytical Skills
- Business Development
- Business Relationship Management
- Business-to-Business (B2B)
- CRM Software
- Client Relations
- Coaching
- Cold Calling
- Communication
- Contract Negotiation
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Service Representatives
- Customer Success
- Customer Support
- Employee Relations
- Escalations Management
- Event Management
- Event Planning
- HR Management
- Health Insurance
- Interviewing
- Key Client Relationships
- Leadership
- Market Planning
- Marketing
- Marketing Strategy
- Media Sales
- Microsoft Office
- Negotiation
- New Business Development
- Operations Management
- Pharmaceutical Sales
- Presentation Skills
- Project Management
- Relationship Building
- Sales & Marketing
- Sales Management
- Sales Operations
- Sales Processes
- Social Media
- Software as a Service (SaaS)
- Solution Selling
- Team Building
- Team Leadership
- Teamwork
Jo R. Summary
- Jo R., based in Los Angeles, CA, US, is currently a Customer Success Manager at ClubReady, LLC. Jo R. brings experience from previous roles at ClubReady, LLC. Jo R. holds a Facebook Digital and Social Media Marketing Certificate in BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES @ Professional & Executive Development - Harvard Division of Continuing Education. With a robust skill set that includes Account Management, Advertising Sales, Analytical Skills, Business Development, Business Relationship Management and more. Jo R. has 1 emails on RocketReach.
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