Jo Milton Location
United Kingdom
Jo Milton Work
- 2020 - now Senior Operational Improvement Manager @ Post Office Ltd
- 2013 - now Business Consultant @ Janistalis Ltd
- 2011 - 2013 Service Delivery Manager @ SmartDesk Systems
- 2006 - 2011 Operations, resourcing and training @ CTL Europe
- 2005 - 2006 Business Consultant - Recruitment planning, training and Customer Journey @ Cable & Wireless Communications (Contact Centre)
- 2003 - 2004 Training and Development Consultant @ Virgin Travelstore (Contact Centre and Retail)
Jo Milton Education
- The Open University
BA (Hons) in Combined Social Sciences
2010 - 2017
Jo Milton Skills
- Call Center
- Customer Experience
- Performance Management
- Team Management
- Recruiting
- Change Management
- Customer Retention
- Contact Centers
- Customer Satisfaction
- Coaching
Jo Milton Summary
Jo Milton, based in United Kingdom, is currently a Senior Operational Improvement Manager at Post Office Ltd. Jo Milton brings experience from previous roles at Janistalis Ltd, SmartDesk Systems, CTL Europe and Cable & Wireless Communications (Contact Centre). Jo Milton holds a 2010 - 2017 BA (Hons) in Combined Social Sciences @ The Open University. With a robust skill set that includes Call Center, Customer Experience, Performance Management, Team Management, Recruiting and more. Jo Milton has 2 emails on RocketReach.
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