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Jo Miles Location
Chorleywood, GB
Jo Miles Work
2024 -now Senior Occupational Therapist @
2022 -2024 Occupational Therapist @
2018 -2022 Director @ Limes Customer Consulting Limited
2019 -2019 Customer Service Consultant @
2019 -2019 Senior Customer Services Consultant @
2018 -2018 Senior Customer Relations Manager @
2016 -2017 Head of Customer Service Centre (Front Office) @
2010 -2016 Head of Customer Experience @
2005 -2009 Divisional Customer Services Manager @
Jo Miles Education
Brunel University London
Bsc (Occupational Therapy/Therapist)
2019-2022
University of Sussex
Bachelor’s Degree (Social Psychology)
1993-1996
The Abbey School, Reading
Jo Miles Skills
Customer Experience
Voice of the Customer
Customer Insight
Customer Retention
Customer Satisfaction
Stakeholder Management
Segmentation
CRM
Customer Engagement
Brand Loyalty
Strategy
Complaint Management
Business Transformation
Team Management
B2B
Outsourcing
Customer Relationship Management Crm
Negotiation
Business Planning
Change Management
Business Strategy
Management
Business to Business B2b
Business to Business
Customer Relationship Management
Jo Miles Summary
Jo Miles, based in Chorleywood, GB, is currently a Senior Occupational Therapist at Frimley Health NHS Foundation Trust. Jo Miles brings experience from previous roles at Frimley Health NHS Foundation Trust, Limes Customer Consulting Limited, Insite Energy and Hitachi Capital Vehicle Solutions. Jo Miles holds a 2019 - 2022 Bsc in Occupational Therapy/Therapist @ Brunel University London. With a robust skill set that includes Customer Experience, Voice of the Customer, Customer Insight, Customer Retention, Customer Satisfaction and more. Jo Miles has 1 emails on RocketReach.
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