2023 -2025 Managing Director Everyday Customer Care @
2020 -2023 MD Head of Specialist Customer Care @
2019 -2020 MD Customer Channels @
2017 -2019 Customer Operations Director @
2013 -2017 Head of Customer Contact @
2012 -2013 Head of Private Banking Direct @
1989 -2012 Head of Business support @
Jo Mayer Education
Harvard Business School Executive Education 2010-2011
The Forward Institute
Jo Mayer Skills
Contact centre transformation
People Leadership
Customer Satisfaction
Customer Retention
Customer Oriented
Channel Account Management
New Media
Leadership
Retail Banking
Call Centers
Banking
Credit Cards
Credit
Operational Risk
Finance
Customer Experience
Cross Selling
Relationship Management
Credit Risk
Financial Services
Stakeholder Management
Risk Management
Change Management
Business Relationship Management
Project Management
Financial Analysis
Business Strategy
Customer Contact
User Experience
Microsoft Excel
Jo Mayer Summary
Jo Mayer, based in Manchester, GB, is currently a Non Executive Director at Riverside. Jo Mayer brings experience from previous roles at CCA Global, The Christie NHS Foundation Trust and Barclays UK. Jo Mayer holds a 2010 - 2011 Harvard Business School Executive Education. With a robust skill set that includes Contact centre transformation, People Leadership, Customer Satisfaction, Customer Retention, Customer Oriented and more. Jo Mayer has 2 emails on RocketReach.
Get contact details of over 700M profiles across 60M companies - all with industry-leading accuracy. Sales and Recruiter users, try out our Email Finder Extension.
Use our AI-Powered Email Finder
Find business and personal emails and mobile phone numbers with exclusive coverage across niche job titles, industries, and more for unparalleled targeting. Also available via our Contact Data API.