Jo Mayer Email
Non Executive Director @ Riverside
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Jo Mayer Location
- Manchester, GB
Jo Mayer Work
- Non Executive Director @ (April 2026 - Present)
- Independent Adviser and Assessor @ (September 2025 - Present)
- NED and Industry council member @ (February 2018 - August 2025)
- Patient Experience Committee @ (April 2018 - Present)
- Managing Director Everyday Customer Care @ (January 2023 - August 2025)
- MD Head of Specialist Customer Care @ (December 2020 - January 2023)
- MD Customer Channels @ (June 2019 - December 2020)
- Customer Operations Director @ (January 2017 - June 2019)
- Head of Customer Contact @ (October 2013 - January 2017)
- Head of Private Banking Direct @ (August 2012 - October 2013)
- Head of Business support @ (July 1989 - July 2012)
Jo Mayer Education
- Harvard Business School Executive Education
Executive Education Advanced Management Programme (Business strategy)
2010-2011 - The Forward Institute
Leadership with societal purpose
Jo Mayer Skills
- Contact centre transformation
- People Leadership
- Customer Satisfaction
- Customer Retention
- Customer Oriented
- Channel Account Management
- New Media
- Leadership
- Retail Banking
- Call Centers
- Banking
- Credit Cards
- Credit
- Operational Risk
- Finance
- Customer Experience
- Cross Selling
- Relationship Management
- Credit Risk
- Financial Services
- Stakeholder Management
- Risk Management
- Change Management
- Business Relationship Management
- Project Management
- Financial Analysis
- Business Strategy
- Customer Contact
- User Experience
- Microsoft Excel
Jo Mayer Summary
- Jo Mayer, based in Manchester, GB, is currently a Non Executive Director at Riverside. Jo Mayer brings experience from previous roles at CCA Global, The Christie NHS Foundation Trust and Barclays UK. Jo Mayer holds a 2010 - 2011 Executive Education Advanced Management Programme in Business strategy @ Harvard Business School Executive Education. With a robust skill set that includes Contact centre transformation, People Leadership, Customer Satisfaction, Customer Retention, Customer Oriented and more. Jo Mayer has 1 emails on RocketReach.
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