2022 -2024 Onboarding Coordinator (Regional Team Lead) @
2022 -2022 Sales Coordinator @
2021 -2022 President and Founder @
2018 -2021 Permitting Operations Specialist @
2014 -2018 Special Education Teacher Assistant @
2006 -2013 Realtor @
1997 -1998 Customer Service Manager @
1993 -1997 Customer Service Manager @
Jo Larson Education
Stephen F. Austin State University
Bachelor of Arts (B.A.) (English and Business Communications)
1988-1993
Jo Larson Skills
Schedule Planning
Continuous Process Improvement
Patient Satisfaction
Patient Support
Technological Innovation
Team Motivation
Contact Centers
Communication Training
Problem Solving
Performance Monitoring
Critical Thinking
C-Level
Trusting Relationships
Escalations Management
Interpersonal Skills
Recruiting
Customer Service Operations
Team Leadership
Contract Management
Deal Closure
Strategic Communications
Supervisory Skills
Communication
communication written
Education
Property Management
Oral Comprehension
Cross-functional Team Leadership
Written Communication
Oral Communication
Presentation Skills
Training
Vacation Homes
Cross-functional Coordination
Team Building
Employee Training
Interpersonal Communication
Mentoring
Hospitality
Guest Experience
Customer Experience
Servant Leadership
Operations Management
Customer Service Management
Call Center Management
Health Insurance
Health Benefits Administration
Human Resources
Interviewing Skills
Call Center
Call Centers
Sales
Microsoft Office
Outlook
Microsoft Word
Microsoft Excel
iWork
Google Chrome
Apple Safari
Internet Explorer
Pages 09
Real Estate
Employee Benefits
New Home Sales
Relocation
FHA
Process Improvement
Customer Service
Client Relations
Customer Satisfaction
Customer Retention
Customer Relationship Management (CRM)
Account Management
KPI
Customer Success
Google apps
CRM Databases
Salesforce
Leadership
Relationship Building
Management
Contact Center Management
Onboarding
Jo Larson Summary
Jo Larson, based in Birmingham, AL, US, is currently a Director of MainStreet Support Team at MainStreet Family Care. Jo Larson brings experience from previous roles at Vacasa and STR Permit Professionals. Jo Larson holds a 1988 - 1993 Bachelor of Arts (B.A.) in English and Business Communications @ Stephen F. Austin State University. With a robust skill set that includes Schedule Planning, Continuous Process Improvement, Patient Satisfaction, Patient Support, Technological Innovation and more. Jo Larson has 2 emails and 1 mobile phone numbers on RocketReach.
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