2025 -
2025 Head of Strategic Operations - Pinnacle Service Families @
2022 -
2025 Head of Customer and Colleague Experience @
2021 -
2022 Contract Manager @
2021 -
2021 Performance Manager @
2017 -
2021 Business Mentor and Coach @
2015 -
2022 Diversity and Inclusion Consultant, Coach and Mentor @ Clover Coaching
2015 -
2020 Associate Coach @
1997 -
2015 Various Senior Management Roles @
2012 -
2014 Director @ Acocks Green Business Improvement District
Jo Kerry Education
De Montfort University
BSc (Hons) (Psychology)
The Manchester Metropolitan University
Postgraduate Degree (Management)
Loughborough University
Master's degree (Work Psychology)
Loughborough University
Jo Kerry Skills
Shrinkage
Customer Experience
P&l
Leadership
Department Stores
Visual Merchandising
Grocery
Social Media
Multi Channel Retail
Employee Engagement
Stock Management
Store Operations
Human Resources
Retail
Profit
Sales
Customer Retention
People Development
Employee Surveys
Web Design
New Store Openings
Supermarkets
Point of Sale Pos Systems
Store Management
Virtual Training
Team Leadership
Merchandising
Stock Control
CPFR
Loss Prevention
Management Consulting
Virtual Assistance
New Store Development
Entrepreneurship
P&l Management
Change Management
Profit Analysis
Time Management
HR Consulting
Customer Service
Income Statement
Social Media Marketing
Customer Analysis
Customer Engagement
Management
Coaching
Inventory Management
Planograms
Driving Results
Inventory Control
Sales Analysis
Recruiting
CRM
Merchandise Planning
Retail Sales
Performance Management
POS
Point of Sale Systems
Jo Kerry Summary
Jo Kerry, based in Loughborough, GB, is currently a Head of Regional Operations at Pinnacle Group Limited. Jo Kerry brings experience from previous roles at Pinnacle Group Limited. Jo Kerry holds a BSc (Hons) in Psychology @ De Montfort University. With a robust skill set that includes Shrinkage, Customer Experience, P&l, Leadership, Department Stores and more. Jo Kerry has 2 emails on RocketReach.
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