Jo Jennett Email
Service Operations Manager @ South Norfolk and Broadland District Councils
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Jo Jennett Location
- Norwich, England, GB
Jo Jennett Work
- Service Operations Manager @ (July 2024 - Present)
- Support Manager @ (January 2021 - July 2024)
- Head of IT Service Management @ (March 2017 - December 2020)
- ITIL Service Manager @ (February 2015 - March 2017)
- ICT Problem Manager @ Customer Service Direct (Suffolk County Council & BT Partnership) (January 2014 - February 2015)
- Computer Systems Manager @ Clays Ltd (January 1992 - January 2013)
Jo Jennett Education
- Sheffield Hallam University
Bachelor of Science (BSc) (Computer Studies)
1989-1992
Jo Jennett Skills
- Windows Server
- Business Analysis
- Technical Support
- Databases
- Networking
- Unix
- System Administration
- SQL
- Microsoft SQL Server
- Linux
- Change Management
- Helpdesk Management
- PICK
- Data Protection Act
- Business Continuity Planning
- Change Control
- Help Desk Support
- D3
- ITIL v3 Foundations Certified
- ITIL Service Operation Certified
- System Testing
- User Acceptance Testing
- Bespoke Application Support
- Server Administration
- Wireless
- Data Security
- Team Leadership
- Telephony
- Infrastructure
- Storage
- Information Security Management
- User Training
- System Access Control
- BS7799
- Active Directory
- ITIL Service Design Certified
- ITIL Service Transition Certified
- CDS
- ITIL
- Incident Management
- Strategy
- Creative Services
- Management
- Services
- Microsoft Excel
- Troubleshooting
- IT Service Management
- Process Improvement
Jo Jennett Summary
- Jo Jennett, based in Norwich, England, GB, is currently a Service Operations Manager at South Norfolk and Broadland District Councils. Jo Jennett brings experience from previous roles at Time4Advice - financial planning and wealth management software, University of East Anglia, Suffolk County Council and Customer Service Direct (Suffolk County Council & BT Partnership). Jo Jennett holds a 1989 - 1992 Bachelor of Science (BSc) in Computer Studies @ Sheffield Hallam University. With a robust skill set that includes Windows Server, Business Analysis, Technical Support, Databases, Networking and more. Jo Jennett has 1 emails on RocketReach.
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