Jo Howard Email
Head of Customer and Relationship Management @ Virgin Media O2
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Jo Howard Location
- United Kingdom
Jo Howard Work
- Head of Customer and Relationship Management @ (January 2023 - Present)
- Programme Manager @ (June 2021 - January 2023)
- Head of Programmes (CTO and NetEx - Evolution) @ (March 2022 - October 2022)
- Programme Manager @ (July 2020 - June 2021)
- MVNO Service Development Manager @ (July 2012 - July 2020)
- Project Manager @ (March 2008 - June 2012)
- IN Prepay Test Programme Manager @ (February 2006 - February 2008)
- SMS Project Manager @ (January 2003 - January 2006)
- Messaging Project Manager @ (August 2000 - January 2003)
- Product Analyst @ ABB Energy Information Systems Limited (October 1999 - August 2000)
- Senior Application Development Specialist @ Octel Messaging Services; Lucent Technologies (January 1998 - October 1999)
Jo Howard Education
- Nene College (University of Leicester)
BA (Hons) (European Business with Spanish)
1992-1996
Jo Howard Skills
- Telecommunications
- Mobile Communications
- MVNO
- Business Transformation
- Stakeholder Management
- Project Portfolio Management
- Project Management
- Project Delivery
- Service Delivery
- ITIL
- Process Improvement
- Continuous Improvement
- Contract Negotiation
- Vendor Management
- Leadership
- Matrix Management
- Business Case
- Mobile Devices
- Change Management
- Outsourcing
- Management
- MS Project
- PMP
- MAPM
- PRINCE2
- PMO
- Integration
- Testing
- Analysis
- Software Development
- SharePoint
- Pre-sales
- Spanish-speaking
- Program Management
- Managed Services
- Mobile Technology
- Business Analysis
- Spanish Speaking
- Customer Service
- ITIL Service Strategy
- Pre Sales
Jo Howard Summary
- Jo Howard, based in United Kingdom, is currently a Head of Customer and Relationship Management at Virgin Media O2. Jo Howard brings experience from previous roles at Virgin Media O2 and O2 (Telefónica UK). Jo Howard holds a 1992 - 1996 BA (Hons) in European Business with Spanish @ Nene College (University of Leicester). With a robust skill set that includes Telecommunications, Mobile Communications, MVNO, Business Transformation, Stakeholder Management and more. Jo Howard has 2 emails on RocketReach.
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