Jo Brooks Email
Contact Center Manager @ Brewers Decorator Centres
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Jo Brooks Location
- Eastbourne, GB
Jo Brooks Work
- 2020 -now Contact Center Manager @
- 2019 -2020 Deputy Care Manager - CAREGiver Development @
- 2018 -2019 Customer Service Manager @
- 2017 -2018 Training Assistant @ Brewers
- 2010 -2015 Contact Centre Service and Customer Relations Manager @
- 2003 -2010 Contact Centre Premier Service Manager @
- 1998 -2003 Flying Club Support Team Leader @
- 1998 -1998 Flying Club Helpline Supervisor @
- 1997 -1998 Flying Club Helpline Advisor @
Jo Brooks Education
- Cavendish School, Eastbourne
- Cavendish School
Jo Brooks Skills
- Team Management
- Call Centers
- Customer Retention
- Team Leadership
- Call Center
- Public Relations
- Customer Service
- Process Improvement
- Management
- Contact Centers
- Training
- Service Delivery
- Sales
- Performance Management
- Stakeholder Management
- Operations Management
- People Management
- Customer Experience
- Change Management
- Microsoft Excel
- Strategic Planning
- Outsourcing
- Customer Satisfaction
- Project Delivery
Jo Brooks Summary
- Jo Brooks, based in Eastbourne, GB, is currently a Contact Center Manager at Brewers Decorator Centres. Jo Brooks brings experience from previous roles at Home Instead Senior Care, Spabreaks.com, Brewers and Virgin Atlantic Airways. Jo Brooks holds a Cavendish School, Eastbourne. With a robust skill set that includes Team Management, Call Centers, Customer Retention, Team Leadership, Call Center and more. Jo Brooks has 2 emails on RocketReach.
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