Jo-Ann Chiam Email & Phone Number
Chief Customer Success Officer @ Nylas
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Jo-Ann Chiam Location
- Toronto, ON, CA
Jo-Ann Chiam Work
- Chief Customer Success Officer @ (January 2026 - Present)
- Chief Client Officer @ (March 2024 - January 2026)
- VP Client Engagement @ (January 2023 - March 2024)
- VP Client Enablement and Support @ (January 2022 - December 2022)
- VP Client Engagement and Support @ (January 2021 - December 2021)
- Senior Director, Client Engagement @ (February 2019 - January 2021)
- Director, Service Delivery @ (June 2012 - February 2019)
- Manager, Project Managers @ (September 2011 - June 2012)
- Senior Project Manager @ (August 2010 - September 2011)
- Director of Product Development @ (October 2005 - August 2010)
- Senior Project Manager @ (February 2004 - October 2005)
- Business Solutions Delivery Manager @ Brae Harbour (March 2000 - January 2004)
- System Analyst @ (May 1999 - February 2000)
- Systems Analyst @ (January 1993 - January 1994)
Jo-Ann Chiam Education
- UNSW
BE (Computer Engineering)
1989-1992 - Holy Cross College 1984-1988
Jo-Ann Chiam Skills
- Business Transformation
- Post-Sales
- Customer Education
- Customer Support
- Mitigation Strategies
- Client Relations
- Emotional Intelligence
- Business Reporting
- Business Development
- Diversity, Equality, and Inclusion (DEI)
- Leadership
- Business Strategy
- Business Process Improvement
- Marketing
- Change Management
- Budgeting
- Communication
- Customer Success
- Executive Leadership
- Strategic Planning
- Organizational Effectiveness
- Revenue & Profit Growth
- PMO
- Project Implementation
- Project Delivery
- Project Execution
- Web Project Management
- Resource Management
- CRM software
- Service Delivery
- Professional Services
- Project Management
- Program Management
- Cross-functional Team Leadership
- Cross-functional Coordination
- Team Building
- Team Leadership
- Team Management
- Project Remediation
- CRM
- Databases
- Strategy
- PMP
- Quality Assurance
- SDLC
- Software Development Life Cycle (SDLC)
- Customer Relationship Management (CRM)
- Management
- Customer Relationship Management Crm
- Company Valuation
- Cross Functional Coordination
- Compraventa Empresas
- Cross Functional Team Leadership
- M&a Consulting
- Comparativa Sectorial
- Software Development Life Cycle Sdlc
- Software Development Life Cycle
- Customer Relationship Management
Jo-Ann Chiam Summary
- Jo-Ann Chiam, based in Toronto, ON, CA, is currently a Chief Customer Success Officer at Nylas. Jo-Ann Chiam brings experience from previous roles at AudienceView. Jo-Ann Chiam holds a 1989 - 1992 BE in Computer Engineering @ UNSW. With a robust skill set that includes Business Transformation, Post-Sales, Customer Education, Customer Support, Mitigation Strategies and more. Jo-Ann Chiam has 2 emails on RocketReach.
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