Jitendra Mittal's Location
Varanasi, Uttar Pradesh, India
Jitendra Mittal's Work
- Chief Manager @ Utkarsh Small Finance Bank
- Head of Customer Service @ I-CAN Financial
- Senior Manager-Bfsi Customer Service Outsourcing Bpo Unit of Hytechpro @ HyTechPro
- Senior Manager- Improving Sales Processes' Quality @ HDFC Life
- Manager Customer Service - Call Center in Timesofmoney @ TimesofMoney
- Senior Manager - Contact Centre Operations and Bpo-Aditya Birla Minacs @ Aditya Birla Sun Life Mutual Fund (ABSLMF)
- Manager- Customer Service in Icici Bank @ ICICI Bank
Jitendra Mittal's Education
- Indian Institute of Management, Calcutta
Master of Business Administration (M.B.A.) ( General Management, Average)
2014 - 2015 - CAIIB ( IIBF)
Diploma ( Banking)
2013 - 2013 - Aptech Computer Education
HDSE ( Software)
1997 - 1999
- Mahatma Jyotiba Phule (MJP) Rohilkhand University
B.A. ( Education, English Literature)
1995 - 1998 - Army School Bareilly
XII ( PCM)
1992 - 1993
Jitendra Mittal's Skills
- CRM
- Team Management
- Team Leadership
- Performance Management
- Leadership
- Vendor Management
- Call Centers
- Process Improvement
- Customer Escalation Management
- Complaint Management
Jitendra Mittal's Summary
Jitendra Mittal, based in Varanasi, Uttar Pradesh, India, is currently a Chief Manager at Utkarsh Micro Finance PVT Ltd., bringing experience from previous roles at I-Can Financial Solutions, Hytechpro, HDFC Life and Timesofmoney. Jitendra Mittal holds a 2014 - 2015 Master of Business Administration (M.B.A.) in General Management, Average @ Indian Institute of Management, Calcutta. With a robust skill set that includes CRM, Team Management, Team Leadership, Performance Management, Leadership and more, Jitendra Mittal contributes valuable insights to the industry. Jitendra Mittal has 2 emails and 2 mobile phone numbers on RocketReach.
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