Jitendra Agrawal Email & Phone Number
Founder and CXO Customer Experience Orchestrator
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Jitendra Agrawal Location
- Mumbai, MH, IN
Jitendra Agrawal Work
- 2022 -now Founder and CXO Customer Experience Orchestrator @ RelevantA Solutions LLP (RAS)
- 2011 -2021 Executive Vice President, Business and Service Excellence @
- 2008 -2011 Head Service Innovation and Improvement Group | National Head Collection Share Services @
- 2007 -2008 General Manager Strategic Quality @
- 2004 -2007 General Manager Quality and Business Improvement @
- 2001 -2004 Head Center of Excellence (CoE) Quality @
- 2000 -2001 Manager Quality Initiatives @
- 1991 -2000 Dupty Manager Quality, Management Representative (ISO), Facilitator (TQM) @
Jitendra Agrawal Education
- COSMODE
Executive MBA, Business Leadership Program (BLP) of Crompton Greaves Ltd ((Business Strategy, Change Leadership, Marketing, Finance, Operational & Supply Chain Management))
1998-2000 - Indian Institute of Technology, Bombay
MTech (Reliability Engineering) (Specilisation in Quality Management)
1989-1991 - University of Mumbai
Bachelor Degree, BE Hons (Production Engineering)
1985-1989
Jitendra Agrawal Skills
- Leadership
- Six Sigma
- Quality Management
- Customer Relationship Management Crm
- BPO
- Employee Engagement
- Business Process Re Engineering
- Process Excellence
- Vendor Management
- Team Management
- Process Improvement
- Quality Assurance
- Strategy
- Operations Management
- Project Portfolio Management
- Program Management
- Risk Management
- ISO 14001
- Business Process
- Cross Functional Team Leadership
- Change Management
- Training
- TQM
- Business Process Improvement
- Operational Excellence
- Management
- Business Process Mapping
- Process Management
- Service Delivery
- Call Centers
- CRM
- Customer Relationship Management
Jitendra Agrawal Summary
- Jitendra Agrawal, based in Mumbai, MH, IN, is currently a Founder and CXO Customer Experience Orchestrator at RelevantA Solutions LLP (RAS). Jitendra Agrawal brings experience from previous roles at HDFC Life, ICICI Bank, IBM and Tech Mahindra Business Services. Jitendra Agrawal holds a 1998 - 2000 Executive MBA, Business Leadership Program (BLP) of Crompton Greaves Ltd in (Business Strategy, Change Leadership, Marketing, Finance, Operational & Supply Chain Management) @ COSMODE. With a robust skill set that includes Leadership, Six Sigma, Quality Management, Customer Relationship Management Crm, BPO and more. Jitendra Agrawal has 1 emails and 2 mobile phone numbers on RocketReach.
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