L2 Support-Senior Associate @ (May 2020 - January 2022)
L2 Support-Associate @ (May 2019 - May 2020)
Network Administrator @ (October 2017 - May 2019)
Jit Saha Education
Jetking Noida Learning Center
Networking (System, )
2017-2018
City College of Commerce and Business Administration, Kolkata
Bachelor's degree
Jit Saha Skills
2nd Line IT Support
3rd Line Support
API
Active Directory
Agentic AI Development
Amazon EC2
Amazon S3
Amazon Web Services (AWS)
Anthropic Claude
Artificial Intelligence (AI)
Business Continuity
Business Continuity Planning
CRM Integration
Claude Skills
Cloud Computing
Cloud Migration
Cloud Storage
Communication
Consumer Services
Customer Escalation Management
Customer Service
Customer Success
Cybersecurity
Data Center Infrastructure
Data Centers
Desk Support Manager
Desktop Support
Escalation Resolution
Escalations Management
Functionality
GitHub
Google Gemini
Help Desk Support
IP Phones
ISO 27001
IT Escalation
IT Management
IT Manager
Information Management
Information Security
Information Technology
Kaspersky Lab
Leadership
Managed IT
Management
Microsoft 365
Microsoft Azure
Microsoft Defender
Microsoft Excel
Microsoft Exchange
Microsoft Intune
Microsoft Office
Microsoft PowerPoint
Microsoft SQL Server
Microsoft Teams
Microsoft Word
Network Administration
Network Installation
Network Security
Networking
Office 365
Office 365 Administration
Password Management
Project Management
Project Team Management
Public Speaking
Remote Desktop
Remote User Support
Routing
Server Administration
Servers
Service-Level Agreements (SLA)
SharePoint
SharePoint Administration
Switching
Team Management
Teamwork
Technical Subject Matter
Technical Support
Telecommunications
VMware
Virtualization
Voice over IP (VoIP)
Windows
Windows Server
Yeastar
networking
Jit Saha Summary
Jit Saha, based in Kolkata, WB, IN, is currently a Head - IT and Aftercare at V4One. Jit Saha brings experience from previous roles at V4One. Jit Saha holds a 2017 - 2018 Networking in System, @ Jetking Noida Learning Center. With a robust skill set that includes 2nd Line IT Support, 3rd Line Support, API, Active Directory, Agentic AI Development and more. Jit Saha has 2 emails on RocketReach.
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