Jin Cai Email
Director - Asia Product Support @ Veeva Systems
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Jin Cai Work
- 2019 -now Director - Asia Product Support @
- 2017 -2019 Operations Manager and Global Delivery Lead @
- 2014 -2017 Operations Manager @
- 2009 -2014 Service Delivery Manager @
- 2008 -2009 Technical Trainer @
- 2007 -2008 Technical Support Engineer @
Jin Cai Education
- University of Surrey
Master's degree (Information Systems)
2004-2006 - Dongbei University of Finance & Economics
Bachelor's degree (Information Management & Information Systems)
2000-2004
Jin Cai Skills
- Service Desk
- ITIL v3 Foundations Certified
- Operations Management
- Project Management
- Service Level Agreements
- IT Service Management
- Training
- Service Delivery
- Sla
- Outsourcing
- ITIL
- Management
- Networking
- HP
- Incident Management
- Service Management
- CRM
- IT Outsourcing
- Sales
- Troubleshooting
- Strategic Planning
- SQL
- Leadership
- Workplace Organization
- Business Relationship Management
- Software As A Service Saas
- Workplace Transformation
- P&L Management
- Global Delivery
- Customer Service
- Technical Support
- Capability Management
- Software as a Service
Jin Cai Summary
- Jin Cai, is currently a Director - Asia Product Support at Veeva Systems. Jin Cai brings experience from previous roles at DXC Technology, Hewlett Packard Enterprise and HP Enterprise Services. Jin Cai holds a 2004 - 2006 Master's degree in Information Systems @ University of Surrey. With a robust skill set that includes Service Desk, ITIL v3 Foundations Certified, Operations Management, Project Management, Service Level Agreements and more. Jin Cai has 1 emails on RocketReach.
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Top Veeva Systems Employees
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Laura Moran
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Jim Reilly
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Seth Goldenberg
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Philadelphia, PA, US
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