Jimmy Maher Email & Phone Number
Head of Customer Reliability Engineering and Education Services
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Jimmy Maher Location
- Lafayette, CA, US
Jimmy Maher Work
- Head of Customer Reliability Engineering and Education Services @ Konghq (July 2019 - Present)
- Director of Customer Support @ (February 2016 - June 2019)
- Director of Global Support @ (June 2013 - December 2015)
- Senior Director, Customer Success @ (May 2012 - June 2013)
- Director, Global Saas Operations and Support @ (January 2010 - May 2012)
- Senior Manager, Customer Experience @ (January 2006 - April 2009)
- Senior Manager - Technical Solutions, Partner @ (February 2004 - September 2005)
- Pso Practice Manager @ (May 2002 - November 2003)
- Director of Technical Support @ (January 2001 - January 2003)
- Support Manager @ (January 1999 - January 2001)
Jimmy Maher Education
- University of Warwick - Warwick Business School
MBA (Business Administration)
2010-2013 - University of Limerick
Bachelors (Education, Technology)
1985-1990 - University of Limerick
Bachelors (Education and Technology)
Jimmy Maher Skills
- SaaS
- Enterprise Software
- Professional Services
- Pre-sales
- Cloud Computing
- Program Management
- Management
- VMware
- Technical Support
- Salesforce.com
- Customer Experience
- Linux
- Analytics
- PaaS
- SDLC
- ITIL
- CRM
- PMP
- Amazon Web Services (AWS)
- Big Data
- Java
- Account Management
- Customer Service
- Cloud Storage
- Support Management
- Amazon S3
- Customer Relations
- Customer Success
- Survey Design
- Customer Satisfaction
- S3
- Cassandra
- Middleware
- iOS Development
- VPN
- Android
- Zendesk
- Cross-functional Team Leadership
- SAP MDM
- KCS
- MAM
- VirtualBox
- Xen
- RHEL
- Ubuntu
- JIRA
- Confluence
- Firewalls
- Network Load Balancing
- Network Security
- Pre Sales
- Support
- Cross Functional Team Leadership
- Amazon Web Services Aws
- Sales
- Sales Support
- Amazon Web Services
Jimmy Maher Summary
- Jimmy Maher, based in Lafayette, CA, US, is currently a Head of Customer Reliability Engineering and Education Services at Konghq. Jimmy Maher brings experience from previous roles at Splunk, Mocana Corporation, Cloudian Inc and Nice Systems. Jimmy Maher holds a 2010 - 2013 MBA in Business Administration @ University of Warwick - Warwick Business School. With a robust skill set that includes SaaS, Enterprise Software, Professional Services, Pre-sales, Cloud Computing and more. Jimmy Maher has 2 emails and 4 mobile phone numbers on RocketReach.
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