2019 -
2021 Director of Customer Support Operations @
2018 -
2019 Director of Customer Support @
2016 -
2018 Director of Customer Success @ CodeMetro, Inc.
2015 -
2016 Director of Customer Management @ CodeMetro, Inc.
2014 -
2015 Manager, Client Relations @ CodeMetro, Inc.
2013 -
2014 Account Manager @ CodeMetro, Inc.
2010 -
2013 Department Manager @ BT Inc
2008 -
2010 Sales Support Specialist @
Jimmy Education
UC Riverside 2006
-
2008
Jimmy Skills
Training
Microsoft Office
Account Management
Quality Assurance
Research
Management Consulting
Project Management
Software Quality Assurance
Business Process Improvement
Customer Relationship Management (CRM)
Windows 7
Crystal Reports
SaaS
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft Dynamics CRM
Team Foundation Server (TFS)
Remote Desktop
SharePoint
Client Relations
Customer Service
Client Services
Staff Development
Teaching
Management
Cross-functional Team Leadership
Team Management
Customer Service Management
Team Leadership
Customer Support
Leadership
Team Building
Business Systems Implementation
Software Integration
Procedure Development
Process Consulting
Customer Service Operations
Zoom
Customer Management
Reporting Metrics
Key Metrics
Performance Metrics
Service Operations
Coaching
Customer Experience Management
SugarCRM
NPAWorks
Goldmine
Axys
GoToMeeting
Agile Methodologies
Strategic Planning
Test Effort Estimation
Nonprofit Organizations
Program Development
Cross Functional Team Leadership
Team Foundation Server Tfs
Marketing
Nonprofits
Wufoo
Product Development
Sales
Public Speaking
Community Outreach
Public Relations
Customer Relationship Management Crm
Customer Relationship Management
Team Foundation Server
Jimmy Summary
Jimmy, based in Los Angeles, CA, US, is currently a Chief Executive Officer at AlohaABA. Jimmy brings experience from previous roles at AlohaABA and Albert. Jimmy holds a 2006 - 2008 UC Riverside. With a robust skill set that includes Training, Microsoft Office, Account Management, Quality Assurance, Research and more. Jimmy has 2 emails and 2 mobile phone numbers on RocketReach.
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