Jim Travis Email & Phone Number
Senior Director - Global Customer Experience @ Microsoft
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Jim Travis Location
- Kirkland, WA, US
Jim Travis Work
- 2025 -now Senior Director - Global Customer Experience @
- 2022 -2025 Director - Global Customer Experience Measurement and Insights @
- 2016 -2022 Director - Customer Experience Measurement and Insights @
- 2014 -2016 Sr. Business Program Manager - Customer and Partner Experience @
- 2012 -2014 Strategic Portfolio Manager @
- 2010 -2012 Principal Solution Manager - Microsoft Retail Stores @
- 2007 -2010 Master Black Belt @
- 2003 -2007 Sr. Manager - Order Management and Black Belt @
- 2002 -2003 Black Belt @
- 1996 -2002 Industrial Engineer and Black Belt @
- 1995 -1996 Operations Research Consultant @
Jim Travis Education
- Seattle University
- Seattle University
Master of Business Administration - MBA (Business)
- Colorado School of Mines
Graduate Coursework in Operations Research (Operations Research)
- New Mexico State University
Graduate Coursework in Industrial Engineering (Industrial Engineering)
Jim Travis Skills
- Six Sigma
- Business Process Improvement
- Process Improvement
- Change Management
- Program Management
- Strategy
- Leadership
- Management
- Analytics
- Lean Manufacturing
- Business Intelligence
- Cross-functional Team Leadership
- Product Management
- Supply Chain
- Strategic Planning
- IT Strategy
- Business Analysis
- Supply Chain Management
- ERP
- Management Consulting
- Project Management
- Business Process
- Process Engineering
- Project Portfolio Management
- Integration
- SDLC
- Data Management
- Data Quality
- Order Management
- Industrial Engineering
- Operational Excellence
- Vendor Management
- Training
- Procurement
- Organizational Development
- Portfolio Management
- Customer Satisfaction Research
- Stakeholder Management
- Quantitative Research
- Sample Preparation
- Sample Management
- Engineering
- Cross Functional Team Leadership
- Scorecard Management
- Sales
- Customer Surveys
- Customer Experience Management
- Customer Journey Mapping
- Customer Experience Measurement
- Design
- Business Intelligence Bi
- Sales Manager
Jim Travis Summary
- Jim Travis, based in Kirkland, WA, US, is currently a Senior Director - Global Customer Experience at Microsoft. Jim Travis brings experience from previous roles at Microsoft. Jim Travis holds a Seattle University. With a robust skill set that includes Six Sigma, Business Process Improvement, Process Improvement, Change Management, Program Management and more. Jim Travis has 4 emails and 1 mobile phone numbers on RocketReach.
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