Manager, Go to Market Shared Services @ (February 2010 - November 2012)
Program Manager, Supply Chain Field Operations @ (June 2009 - February 2010)
Program Manager, Worldwide Reverse Logistics @ (November 2004 - June 2009)
Manager, Customer Service @ (December 1999 - November 2004)
Manager, Customer Care @ (July 1997 - November 1999)
Manager, Customer Service @ Stanford Global Link Corporation (January 1995 - January 1997)
Customer Operations Manager @ (January 1993 - January 1995)
Jim Suarez Education
University Of California - Los Angeles
Bachelor Of Arts (Political Science)
Jim Suarez Skills
Business Process
Business Process Improvement
Cloud Computing
Cross-functional Team Leadership
Customer Service Operations
Go-to-market Strategy
Logistics
Management
Metrics
Operational Excellence
Operations Management
People Development
Process Improvement
Process Optimization
Product Management
Program Management
Project Management
Returns Management
SaaS
Salesforce.com
Supply Chain
Supply Chain Management
Team Management
Vendor Management
Jim Suarez Summary
Jim Suarez, based in San Jose, CA, US, is currently a Senior Manager, Customer Experience at Cisco. Jim Suarez brings experience from previous roles at Cisco. Jim Suarez holds a Bachelor Of Arts in Political Science @ University Of California - Los Angeles. With a robust skill set that includes Business Process, Business Process Improvement, Cloud Computing, Cross-functional Team Leadership, Customer Service Operations and more. Jim Suarez has 1 emails on RocketReach.
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