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Jim McHugh Location
England, United Kingdom
Jim McHugh Work
Head of Customer Success @ (October 2024 - Present)
Head of Client Partnership and Commercial @ (November 2022 - October 2024)
Operations Manager @ (July 2021 - September 2022)
Operations Manager @ (August 2016 - July 2021)
Operational Training Consultant @ (August 2015 - May 2016)
Operations Manager @ Rentify (May 2014 - May 2015)
L and D Operations Manager @ (August 2011 - May 2014)
Operations Manager @ (March 2009 - August 2011)
Operational and Skills Development Training Lead @ (March 2008 - March 2009)
Sales and Skills Development Trainer and Sales Manager @ CJ Garland & Co Ltd. (January 2004 - January 2008)
Small Business Banker @ (January 2004 - January 2005)
Key Account Manager @ Weyfringe Labelling Systems (January 2001 - January 2004)
Small Business Sales Representative @ (January 1999 - January 2001)
Jim McHugh Education
Sacred Heart RC School
Sacred Heart RC School, Redcar
St Mary's College, Middlesbrough
Jim McHugh Skills
Account Management
Analytical Skills
Call Center
Call Center Development
Call Centers
Change Management
Coaching
Communication Training
Contact Centers
Customer Experience
Customer Retention
Customer Service
Customer Service Training
Leadership
Leadership Development
Management
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Motivation
Negotiation
Operations Management
Outsourcing
People Management
Performance Management
Presentation Skills
Quality Assurance
Quality System
Sales
Sales Management
Sales Presentation Skills
Sales Processes
Salesforce.com
Service Delivery
Soft Skills
Stakeholder Management
Team Leadership
Team Management
Team Motivation
Teamwork
Telecommunications
Telemarketing
Training
Training & Development
Training Delivery
Training Management
Training Needs Analysis
Workforce Management
skills development
Strategic Planning
Microsoft Word
Marketing
Project Management
Jim McHugh Summary
Jim McHugh, based in England, United Kingdom, is currently a Head of Customer Success at Property Webmasters. Jim McHugh brings experience from previous roles at TSP Order Fulfilment, The Green Energy Advice Bureau, Kura (CS) Ltd and UKAR. Jim McHugh holds a Sacred Heart RC School. With a robust skill set that includes Account Management, Analytical Skills, Call Center, Call Center Development, Call Centers and more. Jim McHugh has 1 emails on RocketReach.
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