Jim Mann Email & Phone Number
Field Services Digital Workplace Operations Lead @ Accenture
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Jim Mann Location
- Keller, TX, US
Jim Mann Work
- Field Services Digital Workplace Operations Lead @ (February 2026 - Present)
- Asst Vice President, Technology Operations @ (June 2021 - December 2025)
- Manager, Field Services NA and Technology Bar @ (July 2017 - June 2021)
- Service Desk Project Lead - New Business and Consolidations @ (January 2015 - July 2017)
- Service Desk Training Specialist @ (October 2012 - January 2015)
- ITSM Problem Manager @ (September 2010 - October 2012)
- Senior Trainer @ (December 2004 - September 2010)
Jim Mann Education
- Brookhaven Community College
Associate of Arts (Education)
2004-2007
Jim Mann Skills
- Event Planning
- Service Desk
- Presentation Development
- Service Delivery
- Vendor Management
- Troubleshooting
- Public Speaking
- Problem Solving
- System Deployment
- Supervisory Skills
- Blackberry
- Desktop Publishing
- Customer Relations
- Problem Analysis
- Microsoft Technologies
- Microsoft Word
- Word
- Printers
- Itil Foundations
- PowerPoint
- Curriculum Development
- Software Documentation
- Itil Service Operations
- Customer Service
- Maintenance
- Excel
- Quality Assurance
- Microsoft Excel
- Program Management
- Microsoft Office
- ITIL
- Computer Hardware
- Incident Management
- Help Desk Support
- Software Installation
- Technical Support
- Dreamweaver
- Telephone Skills
- Citrix
- Photoshop
- Operating Systems
- Windows
- Visio
- Documentation
- Outlook
- Laptops
- Adobe Acrobat
- Group Presentations
- Technical Training
- A+ Certified
- IT Service Management
- Microsoft Operating Systems
- Technical Writing
- Training and Development
Jim Mann Summary
- Jim Mann, based in Keller, TX, US, is currently a Field Services Digital Workplace Operations Lead at Accenture. Jim Mann brings experience from previous roles at AIG. Jim Mann holds a 2004 - 2007 Associate of Arts in Education @ Brookhaven Community College. With a robust skill set that includes Event Planning, Service Desk, Presentation Development, Service Delivery, Vendor Management and more. Jim Mann has 3 emails and 1 mobile phone numbers on RocketReach.
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