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Jim Lavery Location
Patchogue, NY, US
Jim Lavery Work
2022 -now Vice President - Call Center @
2010 -2022 Vice President - Contact Center Operations @
2007 -2010 Assistant Vice President - Contact Centers @
2005 -2007 Senior Director - Member Assistance Contact Center @
2003 -2005 Manager - Vacations Contact Center @
2001 -2003 Director - Small Business Sales and Service Contact Center @
1997 -2001 Associate Director - Small Business Sales and Service Contact Center @ Ameritech
Jim Lavery Education
San Jose State University
Business (Business Administration and Management, General)
1995
Jim Lavery Skills
Management
Executive Leadership
Customer Experience
Contact Centers
Sales Management
Performance Management
Team Building
Contact Center Operations
Strategic Planning
Customer Contact
Banking
Leadership
Contact Center Management
Customer Service
Microsoft Excel
Public Speaking
Team Leadership
Financial Services
Customer Care
Budgets
Jim Lavery Summary
Jim Lavery, based in Patchogue, NY, US, is currently a Vice President - Call Center at Teachers Federal Credit Union. Jim Lavery brings experience from previous roles at Desert Financial Credit Union and US Airways (now American Airlines). Jim Lavery holds a Business in Business Administration and Management, General @ San Jose State University. With a robust skill set that includes Management, Executive Leadership, Customer Experience, Contact Centers, Sales Management and more. Jim Lavery has 2 emails and 3 mobile phone numbers on RocketReach.
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