Jim Kirk Email & Phone Number
Assistant Vice President, Customer Experience and Solution Operations @ Maximus Canada
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Jim Kirk Location
- Halifax Regional Municipality, NS, CA
Jim Kirk Work
- Assistant Vice President, Customer Experience and Solution Operations @ (January 2025 - Present)
- Technical Support Analyst @ (April 2003 - February 2004)
- Executive Counselor @ (February 2024 - January 2025)
- Senior Director, Executive Services @ (September 2021 - January 2024)
- Incident Coordinator @ (November 2001 - March 2003)
- Director, Digital Innovation and Technology @ (August 2017 - September 2021)
- Technical Support Analyst @ (November 2000 - October 2001)
- Director, Information Technology @ (May 2016 - August 2017)
- Manager, ICT Transformation @ (February 2015 - May 2016)
- Manager, Service Management and Operations @ (October 2013 - February 2015)
- Manager, ICT Planning and CRM @ (September 2012 - September 2013)
- Manager, Client Relationship Management @ (February 2011 - September 2012)
- Senior Manager, Best Practice Office @ (August 2009 - August 2010)
- Senior Manager, Service Order Management @ (August 2008 - June 2009)
- Senior Manager, OPS IT Service Desk @ (September 2007 - February 2011)
- Manager, OPS IT Service Desk - St. Catharines @ (August 2006 - September 2007)
- IT Security Lead @ (March 2004 - August 2006)
- Technical Support Analyst @ (April 2003 - February 2004)
- Incident Coordinator @ (November 2001 - March 2003)
- Technical Support Analyst @ (November 2000 - October 2001)
Jim Kirk Education
- Help Desk Institute Director 2010-2010
- Computer Training Institute
(Computer / Network Technician)
1999-2000 - St. Francis Xavier University
(Business Administration)
1995-1998
Jim Kirk Skills
- ITIL
- IT Service Management
- Change Management
- Process Improvement
- Project Management
- IT Operations
- IT Strategy
- Business Process
- IT Management
- CRM
- Project Planning
- Project Delivery
- Service Desk
- Service Delivery
- Strategic Planning
- Business Process Improvement
- Leadership
- Service Management
- IT Transformation
- Security
- Business Analysis
- Government
- Incident Management
- Project Portfolio Management
- Team Leadership
- Active Directory
- Management
- Public Sector
- Technical Support
- Enterprise Software
- Performance Management
- Team Building
- Disaster Recovery
- Contract Negotiation
- Vendor Management
Jim Kirk Summary
- Jim Kirk, based in Halifax Regional Municipality, NS, CA, is currently a Assistant Vice President, Customer Experience and Solution Operations at Maximus Canada. Jim Kirk brings experience from previous roles at Government of Ontario and Info-Tech Research Group. Jim Kirk holds a 2010 - 2010 Help Desk Institute Director. With a robust skill set that includes ITIL, IT Service Management, Change Management, Process Improvement, Project Management and more. Jim Kirk has 1 emails and 1 mobile phone numbers on RocketReach.
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