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Jim Jansen Location
Hatboro, PA, US
Jim Jansen Work
2016 -now Senior Operations Specialist @
2016 -2016 Workforce Analyst @ NJ Family Care
2013 -2016 Workforce Supervisor @
2005 -2013 Senior Workforce Analyst @
2004 -2005 Senior Real Time Analyst @
2002 -2004 Real Time Management Specialist @
Jim Jansen Education
Chubb Institute
Computer Programming (Certification)
1995-1995
Penn State University
No Degree (Communication and Media Studies)
1991-1991
Jim Jansen Skills
Microsoft Excel
Microsoft Office
Microsoft Word
Aspect
Blue Pumpkin
Nortel
Citrix
Workforce Planning
Workforce Management
Real Time Monitoring
Call Centers
Analysis
Vendor Management
Leadership
Operations Management
Process Improvement
Management
Performance Management
Customer Experience
Business Analysis
Customer Service
Training
Jim Jansen Summary
Jim Jansen, based in Hatboro, PA, US, is currently a Senior Operations Specialist at Assurant. Jim Jansen brings experience from previous roles at NJ Family Care, Assurant Solutions and TD. Jim Jansen holds a 1995 - 1995 Computer Programming in Certification @ Chubb Institute. With a robust skill set that includes Microsoft Excel, Microsoft Office, Microsoft Word, Aspect, Blue Pumpkin and more. Jim Jansen has 1 emails and 2 mobile phone numbers on RocketReach.
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